Networks Administrator

Staff Positions • Deerfield, Massachusetts, United States • 3w ago

Reporting to the Associate Director of Information Technology Services, the Networks Administrator is responsible for the installation, configuration, security, and maintenance of the Academy’s network-based systems and campus network wiring.

Primary Duties and Responsibilities:

Configure and manage on-premise and cloud firewalls;
Configure and manage on-prem and cloud-based network systems and software, including routers, switches, wireless network systems, VPN, VOIP, and ARIN resources;
Install and maintain network hardware and software, including applying firmware updates and patching
Work with the infrastructure and security team, to configure and manage DNS, DHCP, SSL Certificates, logging servers, and registration systems and processes for non-domain joined devices;
Develop a working knowledge of critical server and storage systems in order to provide backup support for the Academy’s Systems Administrator, and assist with system updates and patching as required;
Work in collaboration with the infrastructure and security team to provide a secure and stable network environment;
Implement, maintain and document network security policies in accordance with Academy policies and in compliance with state and federal laws;
Implement and maintain systems for legal discovery of digital records, and assists with incident response and fulfillment of records requests;
Collaborate with physical plant staff and vendors on the installation and maintenance of the campus copper and optical network;
Research and recommend software, hardware, and cloud-based solutions to support the Academy’s network infrastructure needs;
In conjunction with ITS leadership, formulates and maintains business continuity and disaster recovery plans;
Document the installation and configuration of network hardware, software, and cloud-based systems;
Participate in ITS technical on-callcoverage, and assist with security incident response;
Record and document changes in accordance with change control best practices and the Academy’s procedures

Perform other duties as assigned.

Job Specifications

Bachelor’s degree in Computer Science or a related field required; advanced degree and network management certifications preferred
5-7 years of experience managing a complex network environment, including fiber backbone, routing and switching, secure wireless networks, VPN, and firewalls; experience working at a residential academic institution preferred
Experience with Next-Gen firewalls as core, VRF and VSX features
Ability to manage multiple projects simultaneously
Participate as an effective member of a team, and to work collaboratively and effectively with peers
Proficency in Windows, Linux, Active Directory policies & groups, application services, file and print services, server-based security, and server virtualization (such as VmWare, Hyper-V, etc)
Proficency in centralized deployments/patch management (such as NinjaOne, Zenworks, SCCM, etc)
Scripting experience (such as Powershell, python, etc)
A solid understanding of cloud-based systems and services such as Microsoft Azure and Amazon Web Services (AWS)
Strong written and oral communication skills
Excellent organizational and interpersonal skills
Strong customer service orientation
Willingness and ability to learn additional technologies as needed
Demonstrated commitment to diversity and inclusion, and to serving the needs of a diverse community
Sensitivity to confidential information

Physical Job Demands

Close visual acuity to analyze data and figures and view a computer monitor
Ability to sustain substantial movements of the wrists, hands and/or fingers; or to dictate instructions to a computer
Ability to sit or stand at a desk or table for extended periods of time
Light to Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Occasional climbing and working in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia

Working Conditions

The worker is mainly in an office environment, and is not substantially exposed to adverse environmental conditions.

Disclaimer

The above job description is intended to describe the general nature and level of work being performed by employees assigned to this classification. This job description is not intended to be construed as a comprehensive list of all responsibilities, duties and skills required of personnel so classified. It is expected that job duties and responsibilities will develop over time commensurate with performance.

Special Instructions for Applicants

Application materials must include