Job Summary:
- 3rd Shift (Overnight) monitoring of the health of Touchette Regional Hospital and SIHF Healthcare’s security threat posture and cybersecurity & network infrastructure.
- Develops a deep understanding of the threat landscape and ensures cybersecurity technology is monitored to detect threats.
- Works with the IS Security Officer to ensure that cybersecurity plans, controls, processes, standards, policies, and procedures are aligned with Touchette Regional Hospital and SIHF Healthcare IT and cybersecurity standards
- Develops, documents, maintains, and communicates Touchette Regional Hospital and SIHF Healthcare’s governance models and compliance codes and standards.
- Develop, provide, and maintain necessary documentation for all network applications and network systems
- Assist with network infrastructure, network security, and network maintenance in a multi-hospital & multi-healthcare clinic environment
Functions and Duties:
- 3rd Shift (Overnight) monitoring of endpoint anti-virus & malware, content-filtering, data loss prevention solutions, multi factor authentication systems, device profiling systems, firewall rules, network ACLs, server configuration monitoring, network logging consolidation and event correlation systems.
- Assist with network infrastructure, network security, and network maintenance in a multi-hospital & multi-healthcare clinic environment
- Conduct research on network products, services, protocols, and standards in support of network & security procurement and development efforts.
- Installs and maintains network & security operating systems; ensures that backup copies of all files are routinely made and securely stored at separate location; maintains system documentation.
- Develops vulnerability remediation documentation and assists in the remediation of vulnerabilities both on server and network systems both cloud and physical.
- Documents systems with vulnerability’s that are not able to be remediated, develops an action plan to secure those devices and communicates this information to stakeholder’s and the IS Security Officer.
- Installs, configures, and maintains network cabling and other networking or security equipment such as Switches, Wireless APs, Firewalls and UPS.
- Develops the skills necessary to manage network security solutions such as, Cisco ASA Firewalls, Meraki Security Appliances, VPN (Remote Access & Site to Site) and Cisco Identity Services Engine (TACACS+ & Radius).
- Develops expertise in scanning and monitoring networks or server systems for attacks, malicious software, intrusions, and threats.
- Develops an understanding of the organization’s current threat posture and uses a variety of tools to understand emerging threat patterns and gauge potential impacts to day-to-day business processes.
- Develops attack and penetration technologies to reduce threat landscape.
- Works with the IS Security Officer to develop policies and training to ensure employees are following and understand security policies and procedures.
- Provides cybersecurity and network support for operational systems and assists in business planning, maintenance, and troubleshooting.
- Executes risk management initiatives to assess risk and gather information/data for defining/updating policy/standards.
- Researches and interprets risks and impacts of new technology, emerging patterns and trends in the cybersecurity landscape and provides updates/reports to the IS Security Officer on a regular basis.
- Develops monitoring use cases, tests, and assesses the effectiveness of Digital controls.
- Develops expertise in working with Network Packet Analyzers, Next-Generation Antivirus, Endpoint Detection and Response, Cyber Threat Intelligence and Threat Hunting Tools.
- Engages and communicates effectively with internal personnel, external vendors, or contacts in day-to-day activities and fosters positive business relationships.
- Educates the various business units on the different IT or cybersecurity strategies, policies, processes, and procedures.
- Executes projects and programs for the Network and Security team as required.
- Develop methods or propose technologies to protect data at rest when required.
- Will be required to provide on-call support in rotating intervals and emergency support as needed.
- Ability to occasionally support routine or emergency network or security changes during normal business hours, after-hours, on weekends or during holidays is required. At the direction of your supervisor this may involve travel on-site to a pre-determined location to support these changes.
- Provides first level technical support to users concerning Network, OS & Security System Operations.
- Monthly Patching: Perform monthly patching of operating systems, applications, and other software to ensure all systems are up-to-date with the latest security updates and bug fixes.
- Performs all other duties as assigned.
Minimum Qualifications:
Education
- Associates degree preferred, preferably in computer science, cybersecurity, network engineering, engineering, mathematics, or equivalent work experience
Certifications, Licenses, and Registrations
- Professional certification preferred (CCNA Security), (Security+) considered, ability to obtain a CCNA Routing & Switching in 6 months.
Skills and Abilities
- Fundamental knowledge of networking & security concepts
- Understand the OSI model, well-known and reserved ports & network cabling specifications
- Hands-on technical troubleshooting capabilities (physical, virtual, logical)
- Ability to diagnose network cabling or network connectivity issues
- Ability to work independently under minimal supervision
- Familiarity with network monitoring tools
- Exceptional critical thinking and problem-solving ability
- Strong interpersonal skills to assist non-technical individuals with complex technical issues
- Teamworking skills
- Attention to detail
Physical Demands:
- Must be able to sit and/or stand for prolonged periods of time
- Must be able to wear personal protective equipment (PPE) (mask, gown, gloves) when required
- Must be able to use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; climb ladders; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
- Occasional travel to different sites may be required.
- Must occasionally lift and/or move up to 50 pounds; 100 pounds with assistance.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
FLSA Statement:
This position is classified as exempt under the Fair Labor Standards Act (FLSA).
EEO Statement:
Touchette Regional Hospital is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
