Network Administration / Management Lead

SMS Data Products Group • Sumter, South Carolina, United States • 3w ago

Overview

Provide support to the Combined Air and Operations Center (CAOC) Enterprise Network Operations Functional Area for the enterprise network infrastructure and systems, AOC Weapons Systems network infrastructure, enterprise system servers, radio systems, and VTC/multimedia systems. This team delivers end to end support for systems and network infrastructure monitoring at Shaw AFB. Network and AOC Network Administrators provide consistent coverage for their support networks, working as a single to team to ensure consistent coverage and support. Cleared and qualified members providing COMSEC support, serving as alternate COMSEC custodians, maintaining the process for such support to include two-person integrity.

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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Responsibilities

Provides direction and guidance for Network Administration Team.
Install, operate, maintain, administer and manage AOC Weapons System network infrastructure, data-links and systems to ensure services are operational and available with minimal interruption.
Provide Tier 2 technical support.
Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) to and from networks.
Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance.
Operate and maintain access control systems; and manage and configure MAC address authentication.
Administer network administrative accounts and access.
Operate and maintain network monitoring and analysis tools; and detect, analyze and resolve network infrastructure and systems problems.
Monitor and control network performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability.
Evaluate current infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end-of-life/end-of-support COTS products.
Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for network equipment and software.
Support existing and new network cabling/wiring infrastructure (fiber and copper) to include installing, testing, troubleshooting, repairing and replacing cabling/wiring.
Ensure cabling/wiring and patch panels are properly installed and labeled.
Assist with circuit actions to include preparing and coordinating requests for service; engineering, installing, testing and accepting or removing circuits.
Update and maintain AOC network configuration and connectivity drawings.

Qualifications

• Min. 5 yrs. experience
• IAT 2 & CCNP or equivalent
• Clearance: Secret (TS/ SCI Preferred)

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.