Job Title: Chief Technology Officer
Department: Technology Services
Contract/Grade: Personnel Policies (non-union), Grade 15
Compensation: Pay range begins at $114,949. Actual salary dependent
upon qualifications.
FLSA Status: Exempt
Work Schedule: Position is 12-months and in-person, full-time, at least 40 hours per week, typically Mon.-Fri., and additional hours as required.
Reports to: Duxbury Town Manager and Superintendent of Schools
1. Statement of Duties: In consultation with Town Manager and Superintendent of Schools, Town
department heads, School administrators, provides information-technologies vision,
leadership and management, develops strategic planning; provides direction in
the integration and alignment of technology for both Town and School.
2.Supervision Required:
Under of the general administrative direction of the Town Manager and
Superintendent of Schools, plans and manages the technology and infrastructure needs of the Town and School
department.
3.Confidentiality: Position
has high level access to confidential and sensitive employee and administrative information which must be
handled with absolute confidentiality and in accordance with the
State Public Records law.
4.Supervisory Responsibility:
Employee, as a regular and continuing part of the job supervises Town and
School Technology staff and is accountable for the performance of outside
contractors doing work for the Town and School.
5.Judgment:
The work requires examining, analyzing and evaluating facts and circumstances
surrounding individual problems, situations, or transactions, and determining
actions to be taken within the limits of standard or accepted practices.
Guidelines include a large body of policies, practices, and precedents, which
may be complex or conflicting, at times. Independent judgment is used in
analyzing specific situations to determine appropriate actions. Employee is
expected to weigh efficiency and relative priorities in conjunction with
procedural concerns in decision making.
6.Complexity:
The work consists of the practical application of a variety of concepts,
practices and specialized techniques relating to a professional or technical
field. Assignments typically involve evaluation and interpretation of factors,
conditions or unusual circumstances; inspecting, testing or evaluating
compliance with established standards or criteria; gathering, analyzing and
evaluating facts or data to determine the most effective method(s) to
accomplish the work.
7.Work Environment: The work environment involves everyday discomforts
typical of offices, may include confined spaces, or the outdoors and inclement weather and exposure to
electricity. Noise or physical surroundings may be distracting, but
conditions are generally not unpleasant. Employee may be required to work
beyond normal business hours in response hours to respond to emergencies, meet the
needs of Town Departments or the School System or to attend evening meetings.
8.Nature of Contacts:
Relationships are primarily with co-workers and vendors doing business with the
Town and School Departments. The employee serves as a spokesperson or
recognized authority of the organization in matters of substance or
considerable importance. The employee serves as the recognized authority in
matters of considerable importance, including departmental practices,
procedures, regulations or guidelines. The employee may be required to discuss
controversial matters where tact is required to obtain cooperation.
9.Accountability:
Consequences of errors missed deadlines, or poor judgment could result in
excessive costs, labor/material costs, jeopardize programs, missed deadlines or
legal repercussions to the Town.
10.Occupational
Risks: Duties generally do not present occupational risk to the
employee.
11.Essential
Functions: The essential functions
or duties listed below are intended only as illustrations of the various type
of work that may be performed. The omission of specific statements of duties
does not exclude them from the position if the work is similar, related, or a
logical assignment to the position.
a)Develop, implement, manage, and evaluate
the technology strategy for the Town and School Department. This includes
identifying new technologies that can support the needs of all Town Departments
and the School System
b)Collaborate with Town Department Heads
and School Administrators to understand their technology needs including the
development, funding, and management of an effective network for technology
operations and service delivery to meet identified needs and priorities
c)Manage the organization's technology
infrastructure, including hardware, software, networks, and servers. Ensure
that these resources are properly maintained and updated in collaboration with
key stakeholders.
d)Mitigate technology-related risks and
ensure the organization's cybersecurity posture. This includes establishing
policies and procedures for data protection, privacy, and compliance with
Federal and State regulations
e)Set and enforce enterprise-wide security
policies for all technology assets
f)Stay up to date on the latest trends and
technologies for municipalities and public education
g)Lead the development, review, and
certification of all back-up and disaster recovery procedures and business
continuity plans in collaboration with key stakeholders.
h)Annually prepares, recommends, and
submits both operational and capital budgets to the Town Manager and School
Superintendent for review and subsequent recommendation and presentation to the
Finance Committee, Fiscal Advisory Committee, Annual & Special Town Meeting,
and/or School Committee; manages approved budgets to ensure expenditures are
within guidelines; periodically advises the Town Manager and School
Superintendent on the status of budgetary overages/shortages; develops,
implements and monitors IT fiscal controls
i)Oversees the development of a long-range
technology plan for the use of present and emerging technologies designed to
improve the technology infrastructure of the Town and School departments
j)Researches and develops supplemental
funding proposals for the Town and School district (e.g., grants, E-Rate)
k)Establish and maintain relationships with
third-party contractors to provide applicable services and equipment for Town
and School departments
l)Possess a working knowledge of custom
software programs including: Softright, Harpers, Aspen, Frontline, PowerPhone,
X2, and MIS
m)Manage infrastructure initiatives,
business case analysis, network architecture development, and network design
n)Supervise and evaluate a staff of School
and Town technology department employees
o)Responsible for technology needs of
School and Town events including but not limited to graduation and annual town
meeting
p)Additional responsibilities as assigned
by the Town Manager or the Superintendent of Schools
12.Recommended Minimum
Qualifications
a)Education: Bachelor’s Degree, Master’s
Degree preferred, in information technology, systems planning, computer
science, MIS (Management Information Systems), related field or business
administration, and/or comparable work experience in information systems or
information technology.
b)Seven (7) to ten (10) years of
progressively responsible experience in information technology involving
systems planning, management operations, training, programming, and
procurement.
c)Five (5) years of supervisory experience
in similar management positions within the public or private sector;
d)Demonstrated expertise in various
technologies including client/server and Web security, Web servers, browsers, various
third-party utilities and tools for integrating applications with databases and
legacy systems; LAN and WAN networking including Fiber Optics, Broadband,
TCP/IP, routers, switches, load balancers, and firewalls; relational databases
such as Microsoft SQL server; and telephony.
e)Excellent organizational skills;
excellent data processing skills in the use of personal computers and financial
software including word processing and spreadsheet applications.
f)Excellent analytical skills. Proficient oral and written communication
skills.
g)Preference
will be given to applicants with successful management/administrative
experience in PK-12 education/technology
h)Any combination of education, training, and experience that
provides the required knowledge, skills, and abilities to perform the essential
functions of the job.
i)Designation as a Massachusetts Certified
Public Purchasing Official (MCPPO) preferred, or the ability to obtain full
certification within twelve (12) months of employment.
13.Special
Requirements: Microsoft Certification preferred, and valid driver’s license
required.
14.Knowledge,
Abilities and Skill
a)Ability to present programs and ideas professionally;
communicate effectively verbally and in writing; establish positive public
relations for the Town departments and to interact effectively with a wide
variety of people.
b)Ability to recognize Town and School priorities and work
cooperatively to support their accomplishment as part of the Town Manager and
Superintendent management teams.
c)Ability to work with citizen boards within the School Committee
and Town Manager forms of government.
d)Knowledge of continuous quality improvement policies and
techniques.
e)Demonstrated expertise in various technologies including
client/server and Web security, Web servers, browsers, various third-party
utilities and tools for integrating applications with databases and legacy
systems; LAN and WAN networking including Fiber Optics, Broadband, TCP/IP,
routers, switchers, load balancers and firewalls; relational databases such as
Microsoft SQL server; and telephony.
f)Ability to establish a high level of user
confidence.
g)Strong analytical and conceptual skills; ability to create
original concepts/theories for various projects. Must have managed full
life cycle from point of inception, analysis, Development, QA, implementation
and acceptance.
h)Ability to quickly learn and understand custom software programs
including: Softright, Harpers, Aspen, Frontline, PowerPhone, X2 and GIS.
i)Prior experience managing a service provider organization with a
strong track record in software architecture and technology innovation in
software applications.
j)Experience with project management of infrastructure
initiatives, business case analysis, network architecture development, and network
design.
k)Ability to work independently, retain flexibility and maintain
composure under pressure.
l)Proven experience in maintaining project schedules,
documentation, communications, and meeting deadlines.
m)Strong commitment to professional development as it relates
emerging information technology “best practices” and standards.
n)Ability to develop effective working relationships with
department personnel, subordinates and with the general public; ability to
express oneself clearly and concisely orally and in writing. Ability to
use personal computers and software including word processing and spread sheet
application.
o)Excellent organizational skills; excellent data processing
skills in the use of personal computers and financial software including word processing
and spreadsheet applications. Excellent analytical skills. Proficient
oral and written communication skills.
15.Physical
and Mental Requirements: The physical demands described here
are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the position’s
essential functions.
16Physical
Skills: Work requires moderate intermittent physical strength and
effort on a daily basis. Work effort principally involves sitting to perform
work tasks, as well as intermittent periods of standing, walking, talking,
hearing, and applying significant manual dexterity in combination with hand-eye
coordination. The employee is occasionally required to lift and/or carry
up to thirty (30) pounds. Will work in and travel between various Town
and School buildings and attend meetings out of town as necessary.
17.Motor
Skills: Duties are largely mental rather than physical, but the job
regularly requires using Personal computer (including word processing,spreadsheet, database, and IT monitoring), general office
equipment (keyboard, mouse, telephone, copier, facsimile, laptop, cell phone),
operating a telephone system.
Town of Duxbury is an EEO employer - M/F/Vets/Disabled