WHO WE ARE -
National Louis University (NLU), founded in 1886, is a private, non-profit university based in Chicago, IL serving nearly 10,000 students across five colleges. In November 2020, the University launched Accelerate U, a new division at the university offering rapid pathways to high-demand skills, post-secondary degrees, and an upwardly-mobile job and career. The Accelerate U team works with employers and non-profit operators to build affordable academic and training pathways that 1) lead to an industry-recognized credential/certificate, 2) bridge to an in-demand, upwardly-mobile job, 3) include coaching and wraparound supports, and 4) grant participants Pell-eligible college credit that can build to a bachelor’s degree.
In the Fall of 2024, Accelerate U will launch a new certificate pathway - The IT Support Specialist (ITSS) Certificate Program. This is a 24 week program designed to support students in becoming CompTIA A+ certified and moving into entry level IT Helpdesk or Support Specialist full time jobs. The program consists of five courses, which take place over two 12-week terms. The IT Support Specialist instructor will teach the 4-course ITSS sequence across these two terms:
- Term 1
- ITSS 100: IT Essentials: Hardware and Device Management, 5 QH, 6 Weeks
- ITSS 110: IT Essentials: Networking, Infrastructure and Cloud Computing, 5 QH, 6 Weeks
- CAR 204 Part 1: My Professional Story, 3 QH, 12 weeks
- Term 2
- ITSS 200: IT Essentials: Operating System Support & Cybersecurity, 6 Weeks
- ITSS 210: IT Support Specialist Capstone, 5 QH, 6 Weeks
- CAR 204 Part 2: My Professional Story, 2 QH, 12 weeks
Through the entire program, participants work with a career coach to develop the durable skills needed to be successful in their job including effective problem-solving, collaboration, reliability, confidence, and social awareness.
In order to complete the program, students will be expected to sit for the CompTIA A+ exam, and will earn 25 Quarter Hour credits. Our vision is for all students to complete
this program and successfully enter full time careers and consider continuing their education at National Louis University.
WHO YOU ARE-
You are: Driven to Succeed.
You are energetic and passionate about a diverse student body that includes many first-generation students who are new to a college environment. To be successful teaching in this program, you must be committed to excellence in teaching and learning in Higher Education. The position requires you to be agile, creative and engaging while offering a new curriculum and an unparalleled experience to undergraduate students. Enthusiastic candidates have the belief that all students can be successful students. As an active team member you believe in a supportive environment and a student-driven culture.
You will: Offer Best-in-Class Teaching and Learning.
You believe that your work has demonstrated your respect for education and the power that it holds. Each term, you will facilitate blended classes that utilize technology and data to drive instruction. You will work with a dedicated team of Coaches and Instructors, Content Experts and Data Analysts to determine how to personalize the learning experience for your students. In addition to teaching content, you will also focus on growth mindset among your students, increase non-cognitive skill development, nurture academic confidence, and prepare students for their professional pathways.
You are ready to: Make an Impact.
Each and every day, this program changes lives. You want to be a part of that meaningful Through the entire program, participants work with a coach to develop the durable skills needed to be successful in their job including effective communication, problem solving, and time management, innovation. You are someone that will always look for creative ways for students to earn success. We know this work is challenging, but we are in it together.
Candidates should have experience in teaching IT support courses. This is a part-time adjunct position that requires instructors to collaborate on a regular basis with the support team that surrounds each student. Typically course instruction takes place twice weekly, with one session held virtually one weekday evening and the second session held in-person in Chicago on another weekday evening.
