DescriptionWe have an incredible opportunity to impact your career and provide an adventure where you can push the limits of what's possible!
As a Genesys Java Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking, Operations Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Executes creative software solutions, design, and development
- Performing technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Develops secure high-quality production code, and reviews and debugs code written by others
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
- Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
- Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years of applied experience
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced in one or more programming language(s) including Java, J2SE/J2EE
- Strong abilities with Genesys Composer (SCXML) Routing Developer and/or Interaction Routing Designer development
- Expertise with Genesys Orchestration Engine (ORS) and Genesys Universal Routing Server (URS)
Genesys SIP Server
- Proficiency with Genesys Rules Engine (GRDT and GRAT); Genesys Mobile Service – Call Back (GMS)
- Proficiency in automation and continuous delivery methods
- Proficient in all aspects of the Software Development Life Cycle
- Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
Preferred qualifications, capabilities, and skills
- REST API Development using Spring Boot (good to have)
- Genesys Java PSDK Development experience (good to have)
- AWS public cloud
