About ngrok Inc.
ngrok is a universal gateway trusted by over 7M developers to get their apps online faster in a secure way. With just one line of code or just one command, developers can deliver their services and offload non-functional requirements such as authentication, observability, performance, and high availability. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto standard tool among developers and operations teams, and the world’s top brands — including GitHub, Okta, HashiCorp, and Twilio — recommend ngrok as a key technology partner.
Our mission is to free developers and operations teams from the complexities of networking, so they can focus on creating breakthrough apps and APIs—without getting bogged down by IPs, ports, DNS, and firewall configurations. This gives you an unparalleled opportunity to drive real innovation and make a lasting impact, all while doing the most meaningful work of your career.
The opportunity
You will design, build, and implement core software systems that leverage and improve the ngrok platform. The architecture already in place serves millions of customers worldwide. They’re eagerly awaiting your work! Successful candidates are curious learners: you will eagerly pick up new technologies and be excited by problems without correct answers.
What you'll accomplish
- Build and execute our roadmap for improving Cloud Edge functionality and the platform supporting it
- Utilize data to ensure decisions will increase customer satisfaction
- Lead technical decisions, building buy-in with the org
- Write scalable software for large user bases and high throughput
- Mentor other engineers in the org
Skills
- 5+ years professional experience writing quality, production software
- You have experience with best practices around authentication, authorization and access management
- You have tackled role-based permissions for a large-scale user base
- Must have Go experience or one of the following languages: Rust, C, Java or C++ (ngrok is mostly Go, with some Rust and Typescript)
- A passion for growing and up-leveling your peers, and have pre-existing mentoring experience and a nuanced view around how to help junior engineers grow
- Exemplary verbal and written communication skills
- Proven record of deploying high value software for large distributed systems
- Prior experience in startups a plus
- Kubernetes experience a plus
- Depth in computer networking
- Bonus points:
- You are based in the San Francisco Bay Area
Tier 1 (SF, LA, Seattle, NYC): Minimum salary of $172,000 to maximum $215,000
Tier 2 (rest of US) : Minimum salary of $160,000 to maximum $198,000
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location.
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All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
