Description
Senior Software Engineer
Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com, TechBargains and more. We also run the leading Cash Back, Reward and Coupon codes brands in the UK (Voucher Codes).
We are currently looking for a Senior Software Engineer to add to our dynamic team.
About The Role:
Ziff Davis is seeking a Senior Software Engineer to join our Customer Identity and Account Management team. This position focuses on securing and optimizing customer access, account management, and fraud prevention across our external platforms. In this role, you will design and develop robust authentication and fraud prevention systems, leveraging solutions like Okta and Auth0 to ensure millions of customers can securely manage their accounts. Your work will help enhance the security and user experience for our customers, whether they access our services via mobile or web.
You will collaborate closely with security, product, and engineering teams, including our dedicated fraud detection team, to implement and enhance features such as single sign-on (SSO), multi-factor authentication (MFA), and passwordless access. Your efforts will also focus on fraud detection to safeguard our customers and their data.
What You’ll Do:
- Design, build, and maintain user account and identity management features that prioritize security, usability, and fraud prevention.
- Implement and optimize authentication and account management processes, including MFA, SSO, and passwordless authentication using Okta, Auth0, or similar platforms.
- Work closely with the fraud detection team to integrate fraud prevention strategies into the customer access and account management systems.
- Ensure compliance with the latest security and privacy standards while minimizing friction for end-users.
- Integrate identity management systems into the broader RetailMeNot ecosystem, collaborating with internal microservices and APIs.
- Provide technical leadership in designing and implementing customer account and fraud prevention features that support high traffic and efficiently scale.
- Mentor junior engineers and contribute to defining best practices for CIAM and fraud prevention across the organization.
Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 5+ years of experience in software engineering, focusing on customer identity, account management, and fraud prevention.
- Hands-on experience with Okta, Auth0, or similar platforms for customer access and account security.
- Strong understanding of authentication protocols such as OAuth 2.0, OpenID Connect, and SAML.
- Proficiency in backend programming languages like Java, Python, or Node.js.
- Experience integrating third-party identity management platforms with custom APIs and microservices architectures.
- Demonstrated knowledge of security best practices for customer identity management, including fraud prevention techniques.
- Experience working with cloud platforms (AWS) and modern deployment tools.
Preferred Qualifications:
- Experience with customer data privacy and compliance frameworks (e.g., GDPR, CCPA).
- Experience working in high-traffic environments where scalability, security, and fraud prevention are critical.
- Knowledge of CI/CD pipelines, containerization (e.g., Docker), and orchestration tools (e.g., Kubernetes).
We Offer Great Benefits:
- Company-sponsored medical, dental, and vision insurance (including domestic partner coverage) + pet insurance
- Flexible Vacation / Paid Time Off
- Charitable Giving Programs that include Paid Time off to volunteer and donation match
- Family Planning Programs like MAVEN Fertility Concierge
- Pregnancy and Paid Parental Leave (up to 16 weeks)
- 401K savings plan with employer match
- Employee stock purchase program (ESPP)
- Wellness Programs: Gym reimbursement, Lose It! and Calm subscriptions
- Hybrid, Remote and Flexible work arrangements
- Diverse and inclusive employee resource groups where you can collaborate with teams across the company while making an impact in the areas that most excite you!
U.S. Equal Employment Opportunity/Affirmative Action Information
Individuals seeking employment at Ziff Davis are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us align with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Ziff Davis Shopping is a business unit within TSE. A division of Ziff Davis, Inc.
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