Information Security Analyst - Remote
Are you passionate about keeping networks secure, solving complex problems, and working with cutting-edge technology? We're looking for someone just like you to join our close-knit, collaborative team. At Sangoma, we believe in empowering our people, celebrating successes, and always having each other's backs.
Sangoma’s value proposition is audaciously simple, our solution is highly scalable, and our service reliability is unparalleled. Sangoma offers CX's essential business solutions on the platform that fits your business needs. We are looking for an Information Security Analyst with technical skills in security, networking, system, and tooling/automation to join the infrastructure security team to improve the efficiency and reliability of operations in a dynamic, fast-paced global network. The candidate needs to have a wide range of skills and is willing to adapt and learn additional items.
Your Role:
- Be on the front lines, responding to security incidents and resolving issues in real-time.
- Partner with other departments to tackle escalated security challenges.
- Guide and collaborate with stakeholders, vendors, and consultants.
- Play a key role in security planning and response to support our growing business needs.
- Build strong relationships with Internet carriers and vendors—we value these partnerships.
- Monitor systems for security issues and investigate operational impacts.
- Use and maintain software, such as log and intelligence sources to protect information and system function.
- Check for vulnerabilities in systems.
- Provide detailed after-action reports and summaries—your input will help us improve continuously.
- Coordinate the dispatch of technicians and engineers, whether they’re onsite, remote, or responding after-hours.
- Be a reliable resource during escalations, responding quickly via email, tickets, chat, phone, or any other method.
- Rotate after-hours on-call duties with our talented team of administrators and engineers. You're never in this alone!
- Operate and maintain systems that set the bar for reliability and security.
- Recommend system enhancements.
Your Background:
- A minimum of 2+ years of compliance, governance, risk, and/or audit experience with relevant industry regulations and standards (e.g. SOX, PCI, GDPR, ISO/IEC 27001, HIPAA, SOC2, NIST, etc.)
- Compliance, technology, risk, privacy, governance or other industry-related certifications (current or in progress; e.g. CISA, CISSP, QSA, CIS LA, etc.) highly preferred
- A true team player who’s passionate about creating an environment of excellence and sharing best practices.
- Strong communication skills—whether written or verbal, you're clear, concise, and always professional.
- A proactive, detail-oriented mindset that ensures nothing slips through the cracks.
- The ability to stay flexible and thrive in a fast-paced, ever-evolving environment—learning new tools and processes excites you!
- Dependable, with reliable transportation (or access to public transport) and the drive to act with urgency when needed.
- Experience with vulnerability management and discovery tools (such as Tenable [Nessus], Qualys, Kali linux, Metasploit)
- Experience with consuming data from various sources such as logs, alert, external threat intelligence, vendor and third part sites.
- Knowledge of operating systems to assist operational teams with vulnerability management and post incident investigation.
What We Offer:
- Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
- Matching 401K program - 100% match on 4%.
- Flexible Time Off & Company Holidays
- Entrepreneurial work environment partnered with high-growth career opportunities
- Are you ready to directly impact the company and be rewarded for your performance? Are you ready to take on a new challenge?
Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
Sangoma is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
You must be authorized to work in the United States on a full-time basis for any employer. No agencies, Please.
Sangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house and available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma’s integrated approach provides managed connectivity, network, and security services.
A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers. Sangoma has been recognized for nine years running in the Gartner UCaaS Magic Quadrant.
