TEAM LEWIS is looking for a dynamic B2B communications expert to help lead and grow a roster of established clients in the tech space. As a senior client lead, the Senior Director (Managing Director) will provide added-value strategic and creative consultancy with a specific focus on fostering client relationships and growing business, particularly in the cybersecurity and energy space. In this leadership role, the MD will champion a thriving supportive and inclusive environment.
This opportunity will suit an ambitious, proactive professional who wants to help develop and grow a business unit and make an impact. A leader with a strong entrepreneurial spirit who is ready to join a forward-thinking, fast-paced, independent global organization.
About TEAM LEWIS
We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, PR Daily, Bulldog, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.
At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF promotes social, cultural, economic and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments and non-profits. Since January 2021, the TLF has supported 1,500 causes all over the globe. Community charities are championed by TEAM LEWIS’ employees, who volunteer their time and skills to maximize the grants’ effectiveness.
Purpose of the role
The Managing Director (MD) will drive the highest levels of consultancy and client service to retain and grow profitable clients. This experienced account leader must have the ability to develop strategic, insights/data-led creative communication campaigns that engage diverse stakeholders on multiple channels.
The MD will spot opportunities to grow existing clients and play a significant role on new business pitches and onboarding wins. They will help drive the cascading of business across the network and forge strong relationships with international colleagues.
Key responsibilities and tasks
- Develop strong relationships with B2B tech clients, providing added-value strategic consultancy, creative counsel and initiatives for retention and organic growth
- Promote an integrated communications and multi-channel storytelling mindset to deliver a cohesive offer to clients
- Brief the creative engineering team to bring concepts to life for cross-disciplinary and multi-channel campaigns
- Run executive media relations programs, including providing media training for senior/c-suite clients
- Ensure the delivery of excellent, consistent service and results to clients; bring rigorous evaluation and measurement to campaign planning
- Be responsible for resource planning, budget and cost management
- Identify and secure upsell/cross sell opportunities with existing clients, plus client and services cascade opportunities across the network
- Build relationships/network with senior prospect decision makers and key intermediaries and influencers
- Play a significant role on credentials and pitches for prospects, developing the strategic insight, messaging and creative concepts
- Manage and motivate direct reports, setting and reviewing goals; work to maximize strengths, improve weaknesses and support career development
- Interview potential hires; help on-board and mentor these hires, setting them up for success
- Lead and participate in training, as a trainer and by contributing curriculum ideas.
About you
Working for a PR or marketing agency, you have an impressive track record of retention and organic growth of existing clients as well as of helping to win accounts. With strong grounding in PR and some experience in digital, social and planning, you are at ease counselling and guiding clients on a broad range of strategies. You know how to put a campaign together which successfully takes a client out of their comfort zone. You are an inspiring and collaborative leader with the aptitude to coach and motivate client teams to deliver service and work of the highest order. Mission focussed and dynamic, you like to exceed goals, deliver results and make a positive impact. You thrive in a flexible, open-minded, “can do” environment.
Supporting requirements
- Leader with vision and agility; proven ability to grow and profitably run a business unit, managing the commercials and delivering a top-drawer service to retain and grow clients
- Experience with large enterprise B2B technology brands; cybersecurity experience prioritized
- Understanding of integrated communications; experience integrating PR with digital marketing, content and broader marketing activities
- Excellent written and verbal communication skills; an articulate and convincing presenter
- Well-connected in the business and marketing communities; a keen networker
- Ability to problem solve, project manage and multi-task. Will take charge of a situation and act
- Integrity, humility, self-drive/initiative – and a sense of humor!
Key internal relationships
- Senior Vice President, US PR (Chicago) – line manager
- Senior Vice President, US Head of Research, Analysis & Strategy (Chicago)
- VP, Head of Insight & Research (DC)
- Creative Director, US (San Diego)
- Vice President, Client Engagement (Boston)
- Head of HR, US (San Diego)
- Chief Operating Officer (Eindhoven)
This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.
The expected salary range for the Managing Director position is between $110K - $160K. Base annual salary is determined by factors such as location, experience, and expertise.
TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.
