Network Administrator

Mobile Heartbeat • Waltham, MA, US • 4w ago

Are you ready to wear many hats and be the IT superhero? We’re looking for a Network/Systems Administrator who thrives on variety, problem-solving, and making an impact every day. If you're the go-to tech expert who loves rolling up your sleeves and getting things done, this might be your next adventure!

What You'll Do:

• Manage and maintain our network infrastructure (Storage/Fabrics, Virtualization, Servers, Switches, Routers, Firewalls, Load Balancers, Cloud, Wireless, —you name it!).

• Network Management at all levels – we have challenging complexities

• Network and Systems Monitoring and Configuration management

• Hands-on support and troubleshooting at all levels.

• Endpoint and Network Security

• Systems and server administration (MacOS, Windows, Linux)

• Patching, Upgrades, backups, and disaster recovery planning.

• Work closely with our small, dynamic team to ensure IT runs smoothly across the business.

• Be the all-around IT expert! From configuring new workstations to dealing with network hiccups on Layer 2, 3,4 and 7—if it's tech-related, you're on it.

Who You Are:

• A problem-solver who thrives on challenges and multitasking.

• Tech-savvy and resourceful, with a passion for learning new skills.

• Experienced in network administration, systems management, and troubleshooting.

• Comfortable with a broad range of IT functions—you'll wear a lot of hats here!

• A team player who can also work independently with minimal supervision.

• Eager to have a real impact in a smaller business setting where your contributions will be seen and valued.

• Above all, you have great communication skills and a good sense of humor

Why Us?

• Competitive salary and benefits package.

• Flexibility and autonomy—no micromanaging here!

• Opportunity to shape and grow the IT future and path

• A supportive, close-knit team that values your input and expertise.

• Every day is different—never a dull moment!

If you're ready to take charge of IT in a fast-paced, hands-on environment, we want to hear from you!

Please Note, all candidates will be subject to conditional pre-employment screening:

• Background check and verification

• Drug screen (per federal laws and guidelines)

The above is our modern spin on the role description - below is the official one:

The Network Administrator is a key role within Mobile Heartbeat reporting to the Director of IT. Responsible for daily operations and maintenance/upkeep of key Network/Systems and security measures.

This is an on-premise role in Waltham MA.

Official Job Description:

Participate in day-to-day IT and Operations processes.
Perform and report on IT projects, including Install, configure, and troubleshoot hardware, software, networking, and related technologies within the organization.
Monitor and maintain hardware, software, networks, security systems
Create and Maintain documentation and Knowledge Base Articles
Create and Maintain Network and Architecture Diagrams
Experience Maintaining Firewalls and Security Appliances
Challenge existing work practices and suggest better approaches, processes, and systems, where appropriate
Participate Daily in Service Desk and Reactionary IT, occasionally with weekend and off-hours as needed.
Partake in any other duties as needed when priorities change.
Willingness to get involved in every IT/Operations and related processes, with enthusiasm for learning new technologies and helping out anywhere
Bachelor Degree in Computer Science or related field, or equivalent hands on experience with relevant technologies in business setting.
At least 5 years experience in business IT
At least 2 years with enterprise systems/networking and related.
Up to 15% travel within the US

Desired