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Position Summary
The Network Engineer in Refining Network Operations will be responsible for providing network and technical support for the refinery’s business network servers and infrastructure. The ideal candidate will have a strong understanding of business needs and be able to translate those needs into effective solutions. This role requires collaboration with cross-functional teams to address challenges and develop solutions. The candidate will also play a key role in promoting compliance and driving change initiatives to enhance the reliability and security of infrastructure services. Adherence to refinery safety protocols is a fundamental expectation of this role.
This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.
Key Responsibilities
- Assists with the installation of network components following MPC standards. Participates in software upgrades and configuration support of network devices.
- Performs network administration such as network infrastructure installs, configuration management, network problem analysis and resolution, and log analysis.
- Conducts troubleshooting sessions for network-related issues.
- Responds to calls and tickets for troubleshooting from the technical services group. Responds to issues and highlights recurring issues and patterns.
- Performs root cause analysis of network problems and tracks, documents and reports identified patterns.
- Prepares and reviews documentation including network diagrams.
- Performs routine and preventive maintenance tasks to ensure uninterrupted and optimum system performance.
- Execute system administration and other recurring tasks, including network device maintenance and back-ups.
- Delivers system support to users and serves as a liaison to vendor technical staff.
Education and Experience
- Bachelors Degree in Information Technology, related field, or equivalent experience required.
- 2+ years of relevant experience required.
- Oil and Gas experience preferred
Skills
- Authentic Communicator – Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
- Cost Optimization – The process to analyze, plan and manage costs for cost efficiency and expense reduction, while maximizing business value.
- Internet of Things (IoT) – Familiarity with IoT concepts and protocols, as well as experience designing architectures that incorporate IoT devices and enable seamless connectivity and data exchange.
- IT Service Management (ITSM) – IT Service Management (ITSM) refers to the set of processes, policies, and procedures that an organization implements for designing, delivering, managing, and improving IT services it provides to its customers or internal users. ITSM aims to align the delivery of IT services with the needs of the business and ensure that IT services are delivered efficiently, effectively, and in a way that adds value to the organization.
- Network Administration – Organizing, installing, and supporting the organization's computer systems, including local area networks LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.
- Network Automation – Automating the configuration and management of network resources in LAN and WAN environments. This ensures consistency and scalability of the network.
- Network Design – Provided network design, bandwidth allocation, IP address allocation, supervising installation, configuration and maintenance on major network technologies.
- Network Engineering – The process of orchestrating network traffic and data flow across the enterprise ecosystem.
- Network Installations – Configure network hardware and software components according to organizational guidelines and technical requirements. This includes the implementation and configuration of multiple servers, network devices and network management tools as well as the management of user network access to ensure stable and reliable network operations.
- Network Management System – The use of network monitoring to determine, in real time, whether a network is running optimally, to optimize and improve the average percentage of time during which the network is performing its intended function.
- Network Security Management – The process of providing complete visibility into the network and generating data for assets (asset groupings and classifications), firewalls, applications, ports, protocols, VPNs, NAT, and security policies and vendor devices.
- Network Standards – Sets and establishes rules that determine how data is transmitted between different devices in the same network.
- Requirements Management – The process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change while also communicating to relevant stakeholders.
- Results Driven – Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risk, making timely decisions and holding people accountable for results.
- Strategic Outlook – Examines issues, generates ideas, creates future scenarios and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC’s overall business strategy.
- Troubleshooting – The act or process of discovering and resolving problems, disputes, or mechanical issues through a systematic, usually iterative, approach.
MINIMUM QUALIFICATIONS:
Bachelor’s Degree in Information Technology, related field or equivalent experience.
3+ years of relevant experience
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
San Antonio, Texas
Job Requisition ID:
00014435
Pay Min/Max:
$76,900.00 - $132,800.00 Salary
Grade:
9 - 10
Location Address:
19100 Ridgewood Pkwy
Additional locations:
El Paso, Texas, Martinez, California, Salt Lake City, Utah
Education:
Bachelors: Information Technology
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
