Candle Media is seeking a senior-level Systems Administrator in Los Angeles who is sharp at pinpointing technical inefficiencies, and enjoys developing elegant technical solutions... a strategic thinker! This is a hybrid role that includes the disciplines of a help desk specialist, infrastructure strategist, and media production support.
You will work full-time at our office in Los Angeles, and report to our Manager, Information Technology. If you are a natural problem solver who is personable, a go-getter, and possess a strong desire to streamline heterogeneous operating system environments, or are bored of corporate/technical monotony... then this might be the job for you.
What You'll Do:
- Manage internal network and server inventory: build, configure and upgrade as needed
- Manage users, groups via Active Directory and Google Workspace
- Setup/administer Active Directory (Forests, OU, GPOs)
- Be the main technical support contact for Post-Production, resolve tickets in a timely manner
- Research and ability to discuss engineering solutions to production-related workflow tasks
- Automate and find task efficiencies using configuration managers/scripts
- Implement and maintain archival and backup workflow between on-prem and cloud infrastructure
- Demonstrate ability to view systems holistically and find ways to automate production workflows
- Occasionally resolve Windows, Mac, Network, WiFi and Printer issues, end-user network issues (File shares, DNS, VPN, printers, etc)
- Troubleshoot, build, maintain and image workstations and servers in-house
- Advise team members and users on best practices for leveraging network and server infrastructure
- Ability to move equipment up to 30 pounds
- Regularly document changes and updates and add to IT knowledge base
- Assist with office moves and after-hours work as needed
Requirements
- Minimum 5 years experience supporting production network and storage in a production environment, 7+ years experience in IT roles demonstrating regular technical and professional development
- Knowledge of ProMax Platform server / OpenDrives / other media storage platforms
- 5+ years, deep understanding of network infrastructure (fiber cabling, switches, PDU, UPS, VLANs, etc)
- Experience using a Mac deployment/management tool (JumpCloud, Munki, SimpleMDM, etc)
- Experience with support of Adobe Creative Cloud and other media creation platforms
- administration experience with Microsoft Active Directory
- Fundamental knowledge of Cisco / Arista / Unix CLI, experience with Meraki administration
- Google Workspace administration (GAM tool)
- Understand the OSI model, and advanced comprehension of network/firewall principles (VLAN, VLAN tagging, spanning tree protocol, RADIUS, etc)
- Experience with Atlassian suite of products (Jira, Confluence, Stash) a plus
- Experience with GCP and spinning up/down cloud infrastructure
- Highly organized, proactive and efficient, ability to spot and document recurring issues comfortable communicating with all levels of staff
- Strong attention to detail, manage priorities, work independently, interpersonal skills, ability to maintain confidentiality
- Ability to think outside the box, fast wit
Technical Traits
- Post production - handling from a technical standpoint (technical support)
- Network infrastructure - top to bottom - Cisco Moraki, Arista. He's maintaining the infrastructure, editing it when necessary
- Actual storage infrastructure - NAS and San
Benefits
This position has an estimated base salary range between $90,000 and $115,000
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave
Short Term & Long Term Disability
Our Commitment to Inclusion & Diversity:
As an Equal Opportunity Employer, ATTN: is committed to building and fostering a workplace of diversity and employee inclusion. ATTN: does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
