Key Responsibilities
- Operational Support: Manage routers, switches, and firewalls to ensure security, performance, capacity, and availability of services.
- Network Configuration and Maintenance: Configure and maintain secure network infrastructure in accordance with security standards and best practices.
- Network Architecture: Provide network architecture support, including infrastructure assessments, creation of logical and conceptual network diagrams, monitoring, analysis, problem resolution, and changes.
- Network Security: Manage networks and systems to prevent unauthorized access while ensuring efficient transmission. Perform log management and monitoring.
- Firewall Management: Plan, schedule, and implement access through firewalls in line with security standards and best practices.
- Incident/Change Management: Adhere to defined incident/change management processes.
- Collaboration: Communicate regularly with other technical teams and business owners.
- Customer Support: Work with customers to develop testing and implementation schedules as needed.
- Documentation: Maintain and update technical documentation of the environment.
Required Skills And Experience
- Network Fundamentals: Strong knowledge of network switching, routing, IP addressing, and Internet connectivity (10+ years).
- Technical Support: Senior-level technical support experience in a complex enterprise networking environment, including analytical and problem-solving skills (10+ years).
- IP Networking: Thorough working knowledge of IP networking (10+ years).
- Security and Firewall Administration: Experience with security and firewall administration, including data network implementation (10+ years).
- Advanced Diagnostics: Experience with advanced diagnostics equipment and tools, routing protocols, network management tools, remote access, Ethernet, and WAN technologies (7+ years).
- Specific Technologies: Experience with F5 and Visio (2+ years).
- Cloud Technologies: Experience with cloud networking, particularly AWS and Azure (1+ years).
Highly Desired Skills
- Unix Scripting: Skills in Unix scripting languages such as Perl, Bash, TCL, and cURL.
- VMware: Experience with VMware implementation and administration.
Qualification Insights
- Top Priorities: Emphasis on network architecture and firewall management.
- Key Technologies: Predominantly a Cisco environment with some Palo Alto gear and F5.
- Cloud Technologies: Ideal candidates will have skills in AWS and Azure cloud networking.
- Scripting and VMware: Not required but beneficial; can be learned on the job.
- Team Collaboration: Will work closely with the network team.
- Current Challenges: Maintaining system uptime, learning the environment, and potentially performing assessments and recommendations.
- Upcoming Projects: No specific major projects planned.
- Work Details: Some onsite work required. Standard hours are 8:00 AM to 4:30 PM, with potential after-hours work likely.
Skill Required / Desired Amount of Experience Network switching, routing, IP addressing, and Internet connectivity Required 10 Years Full time senior level technical support experience in a complex enterprise networking environment including analytical, problem solving Required 10 Years Thorough working knowledge of network fundamentals including IP networking Required 10 Years Experience with security and firewall administration to include data network implementation Required 10 Years Experience with advanced diagnostics equipment and tools, routing protocols, network management tools, remote access, Ethernet, and WAN technologies Required 7 Years Visio skills Required 2 Years In-depth experience with F5 prodcuts Required 4 Years Strong preference for experience implementing Cloud technologies Required 2 Years Strong preference for Unix scripting skills (e.g. Perl, Bash, TCL cURL). Highly desired 1 Years Experience with VMware implementation and administration. Highly desired 1 Years
