Job Description
We are seeking a highly motivated and experienced Cybersecurity Analyst with a strong IT Managed Service Provider (MSP) background to join our growing team. In this role, you will play a crucial part in ensuring the security and integrity of our clients' IT infrastructure. You will be responsible for a range of tasks, from proactive monitoring and maintenance to reactive incident response and reporting. If you have a passion for cybersecurity and a proven track record in an MSP environment, we encourage you to apply!
Responsibilities:
- Gather and analyze IT KPIs: Collect and interpret key performance indicators to assess the health and efficiency of clients' IT environments.
- Drive IT Security initiatives: Implement and manage security measures, including endpoint protection, firewall management, vulnerability assessments, and security awareness training.
- Execute repeatable tasks: Perform routine security tasks such as patch management, log monitoring, and security audits.
- Create monthly reports: Generate comprehensive reports on security posture, incident response, and overall IT performance for clients.
- Ensure backups are taken: Verify the integrity and effectiveness of backup and disaster recovery solutions.
- Review user accounts and access controls: Manage user accounts, permissions, and access rights to ensure least privilege and prevent unauthorized access.
- Stay up-to-date on security threats and vulnerabilities: Continuously research and remain informed about emerging threats, vulnerabilities, and security best practices.
- Collaborate with internal teams and clients: Work closely with other team members and clients to address security concerns and provide technical support.
Qualifications:
- Proven experience: Minimum 2 years of experience working in an IT Managed Service Provider (MSP) environment.
- Strong technical skills: Solid understanding of IT infrastructure, networking concepts, and common operating systems (Windows, Linux, macOS).
- Security knowledge: Familiarity with security best practices, frameworks (NIST, ISO 27001), and security tools.
- Excellent communication skills: Ability to clearly communicate technical information to both technical and non-technical audiences.
- Problem-solving aptitude: Strong analytical and problem-solving skills to identify and address security issues.
- Organizational skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
