Associate Network Analyst

Augment Jobs • San Antonio, TX, US • 2m ago

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Position Overview: As an Associate Network Analyst, you will play a critical role in supporting and maintaining our network infrastructure. You will work closely with senior network engineers and IT staff to ensure network performance, security, and reliability. This position offers an excellent opportunity for professional growth and development in a fast-paced and evolving technology environment.

Key Responsibilities

Network Monitoring: Assist in monitoring network performance and reliability, using various tools and techniques to identify and resolve issues.
Troubleshooting: Support troubleshooting efforts for network connectivity issues, including hardware, software, and configuration problems.
Documentation: Maintain detailed documentation of network configurations, changes, and procedures.
Configuration Management: Assist in the configuration and deployment of network devices such as routers, switches, and firewalls.
Security: Monitor network security and assist in implementing security measures to protect against unauthorized access and vulnerabilities.
Support: Provide technical support to internal users and departments, addressing network-related inquiries and issues in a timely manner.
Collaboration: Work with other IT staff and departments to support network-related projects and initiatives.

Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, Network Administration, or a related field.
Experience: 1-2 years of experience in network administration, IT support, or a similar role is preferred but not required.
Technical Skills: Familiarity with networking concepts (TCP/IP, DNS, DHCP) and experience with network devices (routers, switches, firewalls) is beneficial.
Certifications: CompTIA Network+, Cisco CCNA, or similar certifications are a plus.
Problem-Solving: Strong analytical and problem-solving skills with a keen attention to detail.
Communication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical users.

Benefits

Competitive salary and performance-based incentives.
Health, dental, and vision insurance.
401(k) plan with company match.
Paid time off and holidays.
Professional development and training opportunities.
Friendly and collaborative work environment.

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