Who We Are
Arrive Logistics is a leading transportation and technology company in North America, having surpassed $2 billion in annual revenue with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
We are seeking a highly experienced and motivated System Administrator that will be part of our IT infrastructure and Security team supporting efforts across multiple locations. The ideal candidate will have a fundamental understanding of system administration, networking, security, and cloud-based environments. By working closely with different departments, you'll gain exposure to new technologies and challenges, accelerating your professional growth, as we prioritize the continuous development of our staff.
They will be responsible for the design, implementation, maintenance, and troubleshooting of critical systems that support our business operations. Additionally, they will mentor junior team members and collaborate with various departments to ensure optimal IT performance and security.
What You’ll Do
- System Administration:
- Design, implement, and maintain VM server infrastructure (Windows and Linux)
- Manage and monitor cloud-based environments (Azure and AWS)
- Administer and troubleshoot enterprise applications (Okta, Google Workspace)
- Ensure system security through patch management, vulnerability assessments, and access controls
- Maintain MDM systems for both Windows(intune) and MacOS(Jamf)
- Implement and maintain backup and disaster recovery solutions
- Network Administration:
- Monitor network infrastructure switches, routers, firewalls (Meraki).
- Troubleshoot network connectivity issues. This includes remote office ISP’s
- Manage and secure Wi-Fi and VPN access
- Security Administration:
- Implement and enforce security policies and procedures
- Assist with managing access control systems (Verkada)
- Monitor security alerts and respond to incidents using IDR systems
- Team Leadership & Mentorship:
- Provide technical guidance and mentorship to junior IT staff
- Collaborate with the Service Desk team to resolve complex issues
- Develop and maintain documentation for system configurations and processes
- Project Management:
- Lead or participate in IT projects, such as system upgrades or migrations
- Develop and manage project plans and timelines
- Vendor Management:
- Work with vendors to resolve technical issues and implement new solutions
- Continuous Improvement:
- Stay up-to-date with the latest technologies and industry best practices
- Identify and implement opportunities for system optimization and automation
Qualifications
- A high school diploma/Associates or Bachelors Degree. Certifications are a bonus
- 5+ years Customer Service experience
- 3+ years Networking and Server administration experience
- Knowledge of Windows and Linux server administration
- Worked with and maintained an IDP environment like Okta. A plus if you’re familiar with Okta Workflows
- Experience with cloud platforms like Azure, AWS, or equivalent
- An understanding of how API’s work, or experience using API’s
- Worked with MDM’s like Intune, Jamf, or equivalent
- An Understanding of networking protocols and security practices
- Strong problem-solving and troubleshooting skills
- Excellent communication and interpersonal skills
The Perks of Working With Us
- Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage
- Invest in your future with our matching 401(k) program
- Build relationships and find your home at Arrive through our Employee Resource Groups
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual
- Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew
- Sweat it out with the team at our onsite gym
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Candidate Engagement Specialist who can answer any questions
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
