Software Guidance & Assistance, Inc., (SGA), is searching for a
Digital and Technology Insights Lead for a
FULL-TIME assignment with one of our premier
Insurance clients. He or she will need to work 3 days a week in one of office locations located in NYC, Bethlehem, PA, Holmdel, NJ, or Stamford, CT.
As the Digital and Technology Insights Lead, you will be responsible for driving timely transparency and data-driven decision making within the Digital and Technology organization. You work within Office of the Chief Digital and Technology Office (CDTO) and work directly with the CDTO who has direct reports who head up a number of IT groups including Infrastructure, Application Development, HR, Finance, etc. This role focuses on identifying key data and metrics, developing the visualization of metrics and dashboards, and providing ongoing support of reporting and analytics to drive meaningful insights across delivery, service and risk for the Digital and Technology team. These insights will serve as a basis for regular operating reviews with senior management. The ideal candidate for this newly created role, will have strong independent leadership traits, a broad understanding of technology functions, and the ability to influence and drive change across a complex successful organization.
Responsibilities:
- Collaborate with Digital & Technology leadership and staff to collect, analyze and interpret key data, KPIs and metrics for meaningful insights based on industry best practices.
- Translate and simplify data into true insights that will drive D&T strategy, identify trends to shape internal and external capabilities.
- Work with partners on the development, standardization, and maintenance of a single, scalable, and automated set of data sources and analytics.
- Serve as a communications bridge between the CDTO and the leaders reporting into him, ensuring clarity around key deliverables and timelines.
- Translate and simplify data into true insights that will drive D&T strategy, identify trends to shape internal and external capabilities.
- Establish key performance indicators related to technology infrastructure, applications, and services, and prepare comprehensive reports and dashboards to clearly communicate analytics and recommendations to key stakeholders and influence cross-functional partners (e.g., Business Leads, Finance, Operations, HR) to enable delivering results.
- Build strong relationships with internal stakeholders to understand their needs and requirements and deliver relevant insights and recommendations.
- Ensure the accuracy, integrity, and security of data in conjunction with Enterprise Data team and the Data Privacy and Security team.
Requirements:
- Relevant knowledge in data management, modeling, and analytics with understanding of dashboarding best practices and design.
- Strong quantitative and qualitative skills; detail-oriented with ability to see the big picture and to work effectively at both high and detailed levels.
- Consultative skills to be able to translate and simplify data into true insights that will drive IT Group strategy and to identify trends to shape internal and external capabilities
- At least 5 years of experience in data analysis in technology teams, preferably in the insurance industry.
- Strong knowledge of data analytics tools and Dashboarding products like Qlik, Tableau, Power BI etc.
- Basic knowledge of Cloud data platforms and an understanding of ETL tools and techniques
- Excellent communication, presentation, and data storytelling skills. IT Management Consulting experience can be plus.
- Strong understanding of technology infrastructure, systems, and operations with knowledge of industry best practices and emerging trends
- Bachelor's degree in IT or Management or equivalent work experience, required. Advanced certifications /Master's degree preferred.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.