Greetings from
Sligo Software Solutions, Inc. !!
This is
Dasharatham from SLIGO. We have an urgent requirement for
Server Administrator - REMOTE position with our client.
Title : Server Administrator - REMOTE
Location : Los Angeles, California
Duration : 7 months 17 day(s)
Client : Sligo Software Solutions - Spruce / LADBS
Job ID: SLG - 19 - 9680
Respond by: 07/18/24 4:00 PM
Job Title: Server Administrator REMOTE
Duration: 7 Months
Location: Remote - LA., CA
Experience 12 - 15 Years
Description
client is seeking to engage the services of one (1) Server Administrator who will primarily focus on maintaining and managing robust and scalable IT systems that meet our operational needs. In addition to maintaining systems, the Server Administrator will play a crucial role in supporting escalated technical issues from the help desk, including network, server, or endpoint issues. This includes troubleshooting complex problems and providing technical support to ensure thestability and efficiency of our IT infrastructure. The ideal candidate should be proficient in diagnosing and resolving network, server, and endpoint issues, utilizing advanced tools and technologies. Familiarity with network protocols, server administration, endpoint management, group policy configuration, and software deployments is essential.
One of the primary goals is to enhance the efficiency, reliability, and security of our IT support processes. TSB does not have available staff with the specialized skills and experience needed to guide City staff through the iterative process of troubleshooting, resolution, and deployment of group policies and software. The Server Administrator will fill this critical gap, ensuring robust support and effective problem resolution.
Work Products and Outcomes: The Server Administrator shall meet the following key high-level work products and outcomes as identified by Client (Note: this list is not exhaustive.)
- Maintain, manage, and troubleshoot robust and scalable IT systems and architectures that align with the business requirements and goals.
- Provide technical support for escalated help desk issues, including network, server, or endpoint problems.
- Implement group policies and software deployments to ensure efficient and reliable system management.
- Collaborate with cloud solution architects to ensure alignment with company platform architecture and all aspects related to infrastructure.
- Work with development and operations teams to improve system reliability, scalability, and performance.
- Ensure IT architectures will support the requirements of the business.
- Document processes and perform periodic system reviews to ensure adherence to established standards and processes.
- Evaluate and advise on technical aspects of open work requests in the product backlog with the project lead.
- Other related tasks identified by client IT staff.
The qualified candidate must possess the following skills and experience:
- A bachelor's degree in computer science, information technology, or a related field.
- Proven experience as a Server Administrator/Systems Administrator or in a similar role, with a track record of project management maintaining and managing robust and scalable IT systems.
- Demonstrated technical proficiency in diagnosing and resolving network, server, and endpoint issues, utilizing advanced tools and technologies.
- Strong expertise in endpoint management, group policy configuration, software pushouts, and managing Windows updates.
- Proficiency in diagnosing and resolving network, server, and endpoint issues in an enterprise environment.
- Strong organizational, critical thinking, and problem-solving skills.
- Excellent communication and collaboration abilities, with the ability to work in a dynamic, team-oriented environment and adapt to changes in a fast- paced work environment.
- Certifications in related fields would be an added advantage (e.g., CompTIA A+, Network+).
- 5+ years of experience providing technical support for escalated help desk issues.
Evaluation Criteria: most qualified candidates to be interviewed based on experience in the following areas:
- Experience in System Administration/Server Administration
- Experience in Windows Update Management, and software deployment
- Experience in Endpoint Management
- 5+ years of troubleshooting complex IT issues
- 2+ years of project management and leadership
Thank you,
Katta Dasharatham
Sr Technical Recruiter
Sligo Software Solutions Inc.
dasharatham.katta@sligosoft.com
www.sligosoft.com
Direct:
(518) 818-6239
Office: (518) 444 0459 x 116
Fax : (518) 444 0457
- Due to my back-to-back calls, there are times when I might miss your calls. Email is the best way to reach me**
