DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
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For further inquiries regarding the following opportunity, please contact our Talent Specialist
Sivanesan at 224 369 0756
Title: Sr. Business & IT Alignment Manager
Location: St. Paul, MN
Duration: 4 Months
Description
This is a non-exempt position.
The Business & IT Alignment Sr. Manager will have a large Client Area and deployed technology to support across multiple divisions.
The Technology Domain supported is defined as Enterprise (i.e., software whose failure is noticed quickly).
Sr. Business & IT Alignment Manager manages the team and related delivery activities that require interaction between business units and IT (including Plan/Build/RUN/BRM) to successfully deliver Client solutions and ensure value is achieved as anticipated from the outsourced relationships under management.
Partner with Business Relationship Managers and Providers on the identification of business requirements.
Partners with Enterprise strategy on Domain direction.
Is responsible for defining and the ultimate delivery of IT Solutions.
Plays a key role in decision-making, planning, and executing IT initiatives.
Anticipates the needs of the client area and deployed technologies. Harmonizes, motivates, and provides development opportunities for team members.
Provides coaching and mentoring.
Duties
Anticipates and manages in-queue Request (Work Intake) lifecycle, tracks status of Request, updates Request Tracking Log, and provides regular feedback on status to Request Initiator (BRM).
Primarily responsible for the successful execution of projects working through providers.
Responsible for the approval of all project-related deliverables including EWO/PWOs through System Decommission.
Manages BSS capacity and reviews corresponding project demand for solutions and projects across respective domain(s).
Ensures alignment with Enterprise service providers.
Escalates if Provider is unable to meet demand. Plans, executes, and evaluates work to time, cost, and quality targets.
Assesses and evaluates risk.
Communicates effectively, both formally and informally. Demonstrates leadership.
Facilitates collaboration between stakeholders who have diverse objectives.
Understand the relevance of your own area of responsibility/specialism to the employing organization.
Takes client requirements into account when evaluating proposals.
Manage communication and negotiation with suppliers to obtain required solution design and sizing (hours effort).
Reviews and approves infrastructure, software software-related project costs.
Takes account of relevant legislation, compliance requirements, and industry regulations.
Emerging leader in industry advancements and direction of domains supported.
Thinks strategically leveraging the knowledge of domain needs across Clients.
Ensure effective systems operations between the suppliers and Client Plan/Build organization.
5-9 Direct Reports. Partners with Enterprise Architects on the establishment of Domain-Specific Communities of Practices.
Function as a Single Point of Escalation for all questions, activities, and issues related to project delivery requests aligned to specific business functional domains.
Accountable across Client for technologies defined within their domains. across Client. Drives to resolution of supplier issues.
Leads solutions for functional domains or domains.
Key partner with the Project Management Office on the development of proper communication with clients and suppliers regarding project disposition.
Identifies and proposes new Service Requests to be included in the Service Catalogue as Standard Service Requests and initiates Contract Change and Revision Management process.
Responsible for Staff and Travel budgets.
Approves ROM estimates before project initiation.
Reviews and approves time reports/invoices Monitors actuals.
Manages Phase Zero and is accountable for accurate financial estimates.
Works with BRM on the creation of capital requests.
For COTS, works with Purchasing and vendors on ongoing software/hardware license maintenance estimates.
Communicates maintenance needs to BRM, RUN, and the appropriate Finance team.
Required
Bachelor's degree in the field of computer science, engineering, or equivalent relevant experience.
MBA preferred.
5-7 years of relevant work experience.
About Us
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
