Project Goals And Objectives
Assist Client staff in modernizing on-site and Cloud based Department applications
- Develop, deploy, manage, and maintain robust and scalable IT systems.
- Explore and help develop AI applications for Client.
Task List
Maintain, manage, and troubleshoot robust and scalable IT systems and architectures that align with the business requirements and goals.
- Provide technical support for escalated help desk issues, including network, server, or endpoint problems.
- Implement group policies and software deployments to ensure efficient and reliable system management.
- Collaborate with cloud solution architects to ensure alignment with company platform architecture and all aspects related to infrastructure.
- Work with development and operations teams to improve system reliability, scalability, and performance.
- Ensure IT architectures will support the requirements of the business.
- Document processes and perform periodic system reviews to ensure adherence to established standards and processes.
- Evaluate and advise on technical aspects of open work requests in the product backlog with the project lead.
- Other related tasks identified by Client.
Work Products and Outcomes
Maintain, manage, and troubleshoot robust and scalable IT systems and architectures that align with the business requirements and goals. 2. Provide technical support for escalated help desk issues, including network, server, or endpoint problems. 3. Implement group policies and software deployments to ensure efficient and reliable system management. 4. Collaborate with cloud solution architects to ensure alignment with company platform architecture and all aspects related to infrastructure. 5. Work with development and operations teams to improve system reliability, scalability, and performance. 6. Ensure IT architectures will support the requirements of the business. 7. Document processes and perform periodic system reviews to ensure adherence to established standards and processes. 8. Evaluate and advise on technical aspects of open work requests in the product backlog with the project lead. 9. Other related tasks identified by IT staff
Performance Specifications
The qualified candidate must possess the following skills and experience:
- A bachelor’s degree in computer science, information technology, or a related field.
- Proven experience as a Server Administrator/Systems Administrator or in a similar role, with a track record of project management maintaining and managing robust and scalable IT systems.
- Demonstrated technical proficiency in diagnosing and resolving network, server, and endpoint issues, utilizing advanced tools and technologies.
- Strong expertise in endpoint management, group policy configuration, software pushouts, and managing Windows updates.
- Proficiency in diagnosing and resolving network, server, and endpoint issues in an enterprise environment.
- Strong organizational, critical thinking, and problem-solving skills.
- Excellent communication and collaboration abilities, with the ability to work in a dynamic, team-oriented environment and adapt to changes in a fast[1]paced work environment.
- Certifications in related fields would be an added advantage (e.g., CompTIA A+, Network+).
- 5+ years of experience providing technical support for escalated help desk issues.
Evaluation Criteria
Experience in System Administration/Server Administration
- Experience in Windows Update Management, and software deployment
- Experience in Endpoint Management
- 5+ years of troubleshooting complex IT issues
- 2+ years of project management and leadership
Trinus Corporation, a leading provider of technology solutions and services with over 25 years of experience, is a certified WBE/MBE/SBE/SDB firm accredited by WBENC, NMSDC, and SBA.
Our mission is to shape the future of work by aligning the right mix of people, process, technology, and innovation to efficiently meet our clients' business objectives.
At Trinus, we understand that finding the right opportunity is pivotal in your career journey. Our staffing services go beyond mere placements; they are about matching your skills and aspirations with the perfect fit.
To learn more about us, please visit our website www.trinus.com
