Salary: $ 75,000.00
We have partnered with a large Telecommunications firm in the Mount Laurel, NJ area to provide them with a Network Support Engineer. Please review the below description and let us know if you are interested.
Prioritized Must Have Skills For The Network Support Engineer
#1. Must have Microsoft certification qualification - MS 700 or MS 721
#2. 2-4 years working with Switching/Routing and VoIP technologies
#3. 2+ years working with a Service Provider Network/Data Center environment
#4. Excellent understanding of Hosted PBX service and associated technologies
#5. Excellent knowledge of network protocols, configurations, and operations
#6. Excellent knowledge of industry routing and switching protocols
#7. Excellent knowledge and understanding of VoIP Protocols: SIP, RTP, RTCP
#8. Experience with Cisco, ADTRAN, Fortinet and Ciena hardware
#9. CCNA certification or equivalent networking certification required
Requirements Of The Network Support Engineer
To succeed in this role, candidates must demonstrate proficiency in performing essential job functions, with accommodations available for individuals with disabilities as needed.
Minimum Education/Experience
- A bachelor’s degree in Information Technology, Computer Science, or a related field from an accredited institution, or equivalent professional experience.
- Solid understanding of network protocols, configurations, and operations.
- Familiarity with help desk processes, procedures, and experience using service desk management tools.
Required Technical Skills
- 2 to 4 years of experience in Switching/Routing and VoIP technologies.
- At least 2 years of experience working in a Service Provider Network/Data Center setting.
- Strong grasp of Hosted PBX services and related technologies.
- Extensive knowledge of network protocols, configurations, and industry routing and switching protocols.
- In-depth understanding of VoIP Protocols, including SIP, RTP, and RTCP.
- Hands-on experience with hardware from Cisco, ADTRAN, Fortinet, and Ciena.
- CCNA certification or a similar networking credential is required.
- Proficiency in performing configuration changes and updates to switches and routers, including VLAN setups.
- Competence in using Microsoft Office applications (Word, Excel, Visio) and other back-office tools.
- Ability to create and update network diagrams.
Desired Technical Skills
- Experience with Metaswitch Hosted PBX platform.
- Familiarity with Microsoft Collaboration Communications, including Microsoft Teams Voice, with MS 700 or MS 721 certification.
- Intermediate knowledge of wireless technologies.
- Strong understanding of call flows.
- Experience with Yealink and Polycom phones.
- Knowledge of Linux Operating Systems.
General Abilities
- Excellent written and verbal communication skills.
- Ability to handle high-priority or urgent requests in a prompt and professional manner.
- Maintains professionalism and composure under pressure.
Other Key Requirements
- 100% in office
- No sponsorships or visa holders. No Corp-to-Corp.
Benefits Of The Network Support Engineer
- Medical Insurance
- Dental Insurance
- Life Insurance
- Short / Long Term Disability
- 401 (k) – Retirement Plan
- Tuition Reimbursement Program
About Relevante, Inc. – the Recruiting Firm Representing the Client for this Job
Relevante is an Outplacement Services and Direct Hire recruiting firm. We help our clients provide a soft landing for existing employees, consistent with their statement of values. We also help leading companies find the best talent for their mission critical positions. Our Clients are some of the best companies to work for in the US. Relevante has been consistently identified as one of the most innovative Outplacement Services and Recruiting firms. To stay connected with our network, please follow us on LinkedIn https://www.linkedin.com/company/relevante.
