System Administrator
NYC-Based Hedge Fund / Midtown Manhattan
Firm Overview
Our client, a dynamic NYC based hedge fund / investment management firm, is seeking a System Administrator to join its in house technology team. The firm offers an incredible suite of benefits, including profit sharing, fully paid health, dental and vision benefits and the chance to learn and grow alongside an incredible team of technologists.
As a System Administrator, you’ll work closely with all areas of the IT organization and other internal stakeholders to provide both onsite and remote support, maintain system uptime, and contribute towards IT projects and Information Security initiatives.
Core Responsibilities:
- Provide day-to-day support for end users across Windows and Mac environments, troubleshooting desktop, laptop, and mobile device issues
- Deploy and configure new workstations, manage software and application installations, and administer company devices using Microsoft Intune
- Oversee employee onboarding and offboarding, including IT orientations, account provisioning, and hardware setup
- Troubleshoot and support widely used software platforms such as Microsoft 365, SharePoint, Bloomberg, Adobe, Zoom, and Microsoft Teams
- Maintain detailed documentation of help desk tickets to support root cause analysis and ongoing issue resolution
- Assist with research and initiatives related to information security, and support broader IT infrastructure and technology projects as needed
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field preferred
- 2–4+ years of experience in IT support or system administration within a fast-paced professional environment (Financial Services Preferred, but not required)
- Proficiency in Windows 10/11, Windows Server (2016/2019/2022), and macOS, along with experience supporting Apple devices (iPhones, MacBooks, Apple TV, etc.)
- Familiarity with Microsoft Intune, Azure, and PowerShell strongly preferred
- Solid understanding of networking concepts and information security best practices
- Excellent problem-solving skills, strong communication abilities, and a collaborative, team-oriented mindset
- Highly organized with strong attention to detail and a commitment to providing high-quality user support
