About
About Us:
At Corvid Technologies, we are dedicated to innovating and improving operational efficiency through cutting-edge technology and automation. Our team is passionate about delivering high-quality solutions that make a real difference. We believe in doing things right, not just doing things quickly.
Corvid Technologies is seeking a highly motivated, energetic Windows System Administrator to join our team supporting the brightest engineers in the industry.
Main Responsibilities
Monitor CISA alerts and maintain awareness of current critical endpoint vulnerabilities, addressing them using ManageEngine's patch management system or following suggested mitigation procedures to minimize company impact
Package third-party and internal company software for deployment with patch management
Approve third- party application updates on a weekly basis after testing on non-critical endpoints
Create inventory reports and alerts using ManageEngine's patch management system or PowerShell
Monitor and troubleshoot wide-scale endpoint issues in terms of updates, software, drivers, including problems relating to YubiKey 2FA logins, blue screens, high CPU utilization, reboot loops etc.
Explore and test latest windows feature/OS upgrades before wide-scale deployment
Create custom solutions to wide-scale deployments or security mitigations when none are available
Upgrade patch management and ticketing system servers following best security practices
Provide laptop and desktop support for on and off-site users running Windows 10 and Enterprise Linux 7/8
Provide exceptional customer service and support via phone, email, and in-person
Resolve issues including but not limited to hardware failures, operating system errors, software compatibility issues, and network connectivity
Identify and escalate complex problem reports or service requests to next tier of support as appropriate
Work with other team members to ensure the timely completion of complex issues
Maintain awareness of new and emerging technologies and products in the field
Qualifications
Ability to obtain a U.S. Security Clearance required
Bachelors or Masters in Computer Science
Knowledge of at least 1 scripting language or ability to learn within 6 months of hiring
Experience using, managing, and troubleshooting Microsoft Group Policy Management
Experience with Microsoft Active Directory including user, group, and certificate management
General experience in end-user support and maintenance of PC hardware and software in a Windows environment
Must have experience working with a help ticketing system
Must be organized, have attention to detail, and be able to prioritize and multitask effectively
Ability to work under pressure
Strong working knowledge of Windows 10 operating system
Proficiency with both using and maintaining Office 365 suites
Firm understanding and experience with general TCP/IP connectivity issues in a LAN/WAN/VPN/Internet environment
Ability to work with end users with varying levels of technical experience.
Excellent decision-making and problem-solving skills
Excellent oral and written communication skills, fluent in English
Ability to work independently with general supervision
Why Corvid?
Founded in 2004, we are a group of over 300 engineers and scientists, about three-quarters of whom hold master's degrees or PhDs, that provide end-to-end solutions, including concept development, design and optimization, prototype build, test, and manufacture. We leverage the predictive capabilities of our high-fidelity computational physics solvers, indigenous massively parallel supercomputer system, prototyping plant, and ballistics and mechanics lab to investigate a variety of high-rate physics phenomena.
The results are complex engineering solutions for a range of applications: aircraft, ballistic missile defense, cybersecurity, motorsports, armor development, biological systems, and missile and warhead design and development. These results are achieved with optimal design and cost efficiency due to the predictive capability of Corvid's tools and our in-house, end-to-end integrated approach, which differentiates Corvid from the market.
We value our people and offer employees a broad range of benefits. Benefits for full-time employees include:
Paid gym membership
Flexible schedules
Blue Cross Blue Shield insurance including Medical, Dental, and Vision
401(k) match up to 6%
Three weeks starting PTO; increasing with tenure
Continued education and training opportunities
Uncapped incentive opportunities
Job Type: Full-time
Compensation Package
Bonus opportunities
Schedule
8 hour shift
Monday to Friday
#IND1
Nice-to-have skills
- Powershell
- Mooresville, North Carolina
Work experience
- Systems Administrator
- Desktop Support
Languages
