Join Our Team as a System Administrator!Reporting to the VP of IT, the System Administrator is responsible for managing the technology infrastructure and operations to support the organization's strategic objectives. This role involves supporting end-users, ensuring the security and efficiency of IT systems, and driving technological innovations to enhance member and employee experience and operational efficiency.
What You'll Do
- Configure and maintain VMware virtual server/desktop environment.
- Maintain comprehensive procedures and documentation.
- Manage helpdesk and provide end-user support. Support all users with problems related to maintaining their logins, software applications, and hardware failure.
- Perform server administration tasks (i.e., updates, user/group configuration, security permissions, group policies, print services, etc.), research event-log warnings and errors, and monitor resources to ensure seamless system performance.
- Troubleshoot issues and address root causes to improve efficiency and end-user experience.
- Configure new user accounts and conduct new-hire technical orientations.
- Lead strategic initiatives pertaining to processes and systems in the department.
- Maintain on-site server room infrastructure (i.e., power, cooling, cabling, etc.)
- Maintain and verify adequate backups of system data and network configurations.
Other Responsibilities Include
- Collaborate with department leaders on process enhancements and technical troubleshooting.
- Maintain vendor relationships that present Direct in the best possible light.
- Assist IT team members in their operational pursuits.
What We’re Looking ForWe’re searching for a proactive, detail-oriented professional with a passion for technology and a commitment to excellence. You’ll thrive in this role if you have:
- ABachelor's degree inComputer Science or equivalent experience.
- 3 - 5 years of experience in computer operations and credit union/banking operating systems.
- 3 years of experience in Microsoft servers, VMware, and SQL database management.
- Experience working in a regulated environment and responding to inquiries and findings of regulators and auditors.
- Superiortime management skills and attention to detail.
- A strong customer service mindset and the ability to support employees at all levels with patience and professionalism.
Work EnvironmentThis is a hybrid position that operates in a professional office environment, which may require occasional evening or weekend work to address urgent IT issues or project deadlines. A return to office may required on an as-needed basis.The total compensation package will include an impressive benefits package. We offer medical, dental, vision, life insurance, disability insurance, a 401(k) plan with a match, a profit sharing plan, paid vacation, sick and personal time. We also offer a credit monitoring service and a student loan pay down program.
We are an Equal Opportunity Employer.
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