Job Description:
Windows Desktop Administrator
6 Month W2 Contract (No C2C and No Visa Sponsorship)
Onsite 5x per week in Thousand Oaks, CA
Pay up to $40/hr. W2.
Technical screening needed prior to submission (14-questions via Zoom/Teams)
Breakdown of skills required for this role:
- Windows Desktop Sys Admin (experience with AD, AWS, etc.)
- Benchtop(4+ years) / IT Helpdesk
- Service Now
- SCCM
- Very professional communication and work ethic - and team oriented as well
- Very detailed oriented , very punctual
- Excellent Customer Service skills
- This role will install new instruments in PD
Nice to have: Server Admin experience, Network Admin Experience, GXP experience.
The analyst will also utilize AWS for virtualizations, general help-desk ticket support, and provide admin support to the lab-based customers. Typical business hours are between 8:00 am to 5:00 pm Monday through Friday. Some work may be required to be performed before or after these hours on request. This role will be located in Thousand Oaks, CA .
Job duties will include:
- AWS Virtualizations
- Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to Amgen enterprise file shares.
- General Ticket Resolution via ServiceNow: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including: user account management, licensing management, Tier 1 incident response and troubleshooting.
- Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep asset inventory up-to-date.
- Physically inventory laboratory computers and reconcile with laboratory inventory system
- Support corporate deployments of anti-virus, software patches to laboratory computers
- Partner with Instrument vendors on system requirements, setups and configurations for new systems as well as upgrades to existing systems.
Top Must-Have Skill Sets:
- 5 years’ experience with Windows administration
- Windows Operating systems - Win10, Win11, Windows Server
- Service Now Experience
- SCCM Experience
- PC/Laptop Hardware maintenance
- Software/Hardware trouble-shooting
- Networking skills - TCP/IP, Windows Domains, Network configurations
- Excellent communication, customer relations and problem-solving
- Ability to work autonomously with follow-through to completion and documentation
- Organizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities.
- Ability to lift 40 lbs.
