As a Microsoft 365 Administrator at Bluewave, you will support the management and maintenance of our Microsoft 365 environment, helping to ensure smooth operations and secure access across the organization. In this role, you will assist with configuring and troubleshooting Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Intune, while gaining hands-on experience in security, compliance, and system administration. You will collaborate with internal teams and external partners to enhance IT efficiency, provide technical support, and contribute to ongoing improvements. This role is ideal for someone eager to grow their expertise in Microsoft 365 administration while making a meaningful impact in a dynamic, fast-paced environment.
What You'll Do
Microsoft 365 Administration - Manage and maintain Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, and Microsoft EntraID.
- Assist in configuring security policies, conditional access, and compliance settings within Microsoft 365.
- Monitor and troubleshoot Microsoft 365 services and user access issues.
- Administer Intune for device management and policy enforcement.
- Assist in licensing and user provisioning within Microsoft 365.
- Design, implement, and maintain SharePoint Online sites and document libraries.
- Manage SharePoint permissions, workflows, and security settings.
- Work with stakeholders to enhance SharePoint functionality and usability.
- Provide end-user training and documentation for SharePoint solutions.
- Collaborate with departments to automate manual tasks and improve efficiency.
IT Support & Collaboration - Provide Tier 2/3 support for end-users, resolving escalated technical issues.
- Assist with desktop support, including Windows OS, Microsoft Office applications, and hardware troubleshooting.
- Review of MSP’s weekly inventory report.
- Work with our third-party managed services help desk to ensure smooth IT operations:
- Coordination + maintenance for on-boarding offshore contractors.
- Maintain IT documentation, including knowledge base articles and system configurations.
- Participate in IT projects and initiatives as required.
This hybrid work opportunity requires that a candidate live in or near the Denver, CO, US Area.
What Qualities You Possess
- Detail-Oriented: You take pride in keeping systems organized, secure, and running smoothly.
- Eager to Learn: You're excited to build your expertise in Microsoft 365 administration and IT best practices.
- Problem-Solver: You enjoy troubleshooting technical issues and finding the best solutions.
- Strong Communicator: You can explain technical concepts in a way that makes sense to non-technical users.
- Organized & Efficient: You can manage multiple tasks, keep track of system updates, and document processes clearly.
- Security-Minded: You understand (or are eager to learn) best practices for securing Microsoft 365 environments.
- Tech-Savvy & Adaptable: You stay curious about new tools and are open to learning as technology evolves.
- Collaborative Team Player: You work well with others and enjoy contributing to team success.
- Customer-Focused: You like helping people and ensuring they have a smooth IT experience.
- Self-Motivated: You take initiative, ask questions, and are always looking for ways to improve.
What You'll Bring
- 3+ years of experience as a Microsoft 365 Administrator, System Administrator, or similar role.
- Strong expertise in Microsoft 365 administration, including SharePoint, Teams, Exchange Online, and Microsoft EntraID.
- Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI).
- Familiarity with Intune and endpoint management.
- Understanding of security best practices, compliance policies, and Microsoft Defender solutions.
- Strong troubleshooting skills and ability to diagnose complex IT issues.
- Experience providing desktop support and working with a managed services provider.
- Excellent communication and documentation skills. The ability to close the loop on items.
- Ability to work independently and manage multiple tasks efficiently.
- Experience with scripting (PowerShell) for automation.
- Located in Denver, CO
It's Also Helpful If You've Got
- Bachelor’s degree from an accredited college or university, or equivalent experience
Eligibility
We are not sponsoring work visas for this position at this time.
Compensation And Benefits
- $85k-$105k base, depending on experience
- Bluewave offers full-time, eligible employees a comprehensive benefits package, a generous 401k match, Open PTO, Paid Parental Leave and more
Selection Process
We are grateful for your interest in this opportunity. Should you decide to apply, you may encounter the following steps:
- Supplemental Questionnaire: A chance to ensure we capture your qualifications
- Assessment: Predictive Index assessment to help us better understand your work styles and behaviors
- Pre-Screen: Phone interview with People Ops
- Interviews: May include interviews with the hiring manager, team members, and the CIO
Candidates who seem well suited for this role after each step, will advance to the next step of the process.
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Bluewave is an advisory and sourcing partner transforming how companies acquire and manage technology solutions. Our team of technology experts and analysts, leveraging our proven approach, guides businesses of all sizes to make well-informed technology decisions. Specializing in modernizing the IT and telecom infrastructure, Bluewave partners with proven cloud, colocation, network, security, and CX providers to develop the best solution while maximizing technology investments and ensuring long-term success.
