This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD.
Type of Requisition:
Regular
Clearance Level Must Currently Posses:
Top Secret/SCI
Clearance Level Must Be Able To Obtain:
Top Secret/SCI
Public Trust/Other Required:
None
Job Family:
Network Administration
Job Qualifications:
Skills:
Network Administration, Network Security, System Administration
Certifications:
None
Experience:
1 + years of related experience
US Citizenship Required:
Yes
Job Description:
Transform technology into opportunity as a Network Administrator Fellow with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
HOW A NETWORK ADMINISTRATOR FELLOW WILL MAKE AN IMPACT:
- The Network Administrator will be a Mission Support Operator (MSO) who provides 24/7, 365, 12hrs shift, Tier 1/2 operational support to end customers and users in the field/worldwide.
- Monitor the performance and capacity of end-to-end IT computer systems using a variety of tools.
- Triage hardware, software, and environmental faults, alerts or malfunctions.
- When an issue is identified, the MSO works to determine the cause of the problem, provide situational awareness and resolution to the user community.
- Serve as first responder and ‘one-stop shop' for all site issues, requiring a broad level of knowledge of high priority systems across a multi-location enterprise.
- This is similar to a civilian Emergency Operations Center for Police/Sheriff Department but it is not the same; however, we action 911 notifications.
This is not a traditional Network Engineer or System Administration role; however, having either background speeds up training so you can be proficient in 6 – 12 months. These are demanding and challenging missions and no work from home. You must have a solid Information Technology foundation.
Panama Shift Schedule | 24/7 Shift Coverage. This is a slow rotating shift pattern that uses multiple teams and two 12-hr shifts to provide 24/7 coverage. The working and non-working days follow this pattern: 2 days on, 2 days off, 3 days on, 3 days off. Each team works the same shift (day or night) for 2-3 months then switches over to the other shift for the next 2-3 months.
OTHER DUTIES INCLUDE:
- Monitoring, recognition, evaluation, and correction of IT systems, network and satellite ground stations.
- Interfacing with the user community, Mission Directors, System Administrators, Network Engineers, external sites and other system operators as required for real-time detection, isolation, and resolution of problems.
- 24/7, 365 Operational Support to customers and users in the field.
- Utilize SolarWinds, Splunk, WireShark (and other monitoring tools) to monitor internal and external hardware, software, network connectivity, status IT infrastructure (utilizing ping, SNMP traps, customer scripts) – and utilizing established TTP's to respond to issues.
- Provide support to Networking team, including Layer 1/2/3 type activities and documentation/design.
- Perform analysis (in both real-time and post-event) on key mission capabilities and provide feedback to internal and external customers.
- Maintain a positive, professional and helpful working relationship with our customers.
- Perform daily, weekly, monthly, and quarterly functional checks on systems and capabilities, also perform inspections on critical hardware and infrastructure.
- Provide support to the Engineering staff for testing and validation of new software releases and network connections.
- Support Configuration Management functions (Incidents, Assets) utilizing BMC Remedy.
- Respond to customer voice and electronic support requests.
- Respond to real time, mission critical situations (response defined in minutes).
- Participate in internal and external scheduled exercises.
- Create, maintain, and update SOP/TTP documentation.
REQUIRED QUALIFICATIONS:
- 5+ years of directly related experience in IT / Network administration and support.
- TS/SCI
- Experience with monitoring tools such as SolarWinds, Splunk, or WireShark.
- Have a working knowledge of critical physical infrastructure (including HVAC, Power, UPS, etc) that is utilized to support mission operations.
DESIRED QUALIFICATIONS:
- Experience with Linux and Windows system administration and networking background is preferable.
REQUIRED EDUCATION/CERTIFICATIONS:
- DoD 8570 Certification required.
TELECOMMUTING OPTIONS:
DoD SkillBridge Eligibility:
Has served at least 180 days on active duty
Can participate within the last 6 months of separation or retirement
Will receive an honorable discharge
Has taken any service TAP/TGPS
Has attended or participated in an ethics brief within the last 12 months
Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of the fellowship.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA CA Livermore
Additional Work Locations:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
