Job Summary:
This role involves NIPRNET administration and repair services.
Essential Functions:
- Act as a Senior System Administrator (SSA) to augment Government personnel assigned to the RRAD Information Assurance Division and keep the RRAD NIPRNET network infrastructure functioning properly.
- Will operate under the guidance of the Government Network Manager who has overall responsibility for the network.
- Network troubleshooting and problem resolution shall be conducted in accordance with Army regulations 25-1 and 25-2.
- Analyzing network statistics and troubleshooting complex network issues from the router to the user workstation, switch and router troubleshooting and configuration.
- VPN local troubleshooting and ticket handling.
- Cisco enterprise equipment RMA management.
- Completing user move/add/change operations.
- Configuring newly expanded parts of the RRAD NIPRNET necessary for RRAD production operations (e.g. a production line moving between buildings).
- Other support duties as needed/directed.