Systems Administrator – Level 1

Equa • Waldorf, Maryland, United States • 1w ago

PURPOSE OF POSITION:

Systems Administrator is a technical professional responsible for designing, organizing, modifying and supporting the organization’s computer systems.

RESPONSIBILITIES:

Installing and configuring hardware and software
Provide technical support for both hardware and software issues on computer systems
Manage the configuration and operation of client-based computer operating systems
Monitor system performance
Respond immediately to security or usability concerns
Create and verify backups of data
Respond to and resolve help desk requests
Upgrade systems and processes as required
Evaluate vendors, processes and technologies to improve quality and efficiency of IT infrastructure
Collaborate with users to capture system requirements
Coordinate and scheduling outage for upgrade and patch management
Manage small IT projects to integrate into production
Provide inputs and guidance in development of new technologies and solutions
Support all preventative and emergency maintenance activities
Support problem management efforts, to include development of Root Cause Analysis documentation and resolution
Maintain and audit asset inventory

QUALIFICATIONS:

Education/Experience:

Bachelor’s degree in IT Computer related field preferred or 2 years of relevant experience

Skills:

Understanding of OSI and TCP/IP model (TCP, UDP, CIDR, etc.)
Understanding of LAN networking protocols (PoE, STP, EIGRP, HSRP, VLAN, etc.)
Understanding of WAN networking protocols (BGP, PBR, MPLS, etc.)
Understanding of Wireless 802.11 protocols (802.11b/a/g/n/ac, WPA, WEP, PEAP, etc.)
Experience with monitoring, network troubleshooting and analytics tools
Experience with Windows server and Linux operating system
Experience with IP Address Management (DHCP, DNS)
Strong oral and written communication and presentation skills
Strong technical problem solving and analytic skills to isolate, recommend and implement solutions
Ability to follow tasks to completion and be dependable
Ability to work at in a fast pace environment, dealing with multiple priorities
Ability to manage projects
Ability to learn new technologies quickly
Ability to interact with team members without supervision
Demonstrate a professional business attitude when working with internal staff and external clients
Sense of urgency, initiative and competitive drive to get things done

CERTIFICATIONS:

Any of the following certifications are a plus:

CompTIA A+
CompTIA Network +
CompTIA Security +
CompTIA Server+
VMWare VCP-DT
Check Point Certified Security Administrator (CCSA)
Accredited Configuration Engineer (ACE)
Cisco Certified Network Entry-level (CCNET)
Cisco Certified Network Associate (CCNA)
Network Security Expert Level 1 (NSE 1)
Network Security Expert Level 2 (NSE 2)

General Requirements:

US Citizenship required
Ability to obtain and maintain a government security clearance
May be required to work additional hours to support business objectives
Limited availability to take leave during peak business cycles to support business objectives
Valid driver’s license and vehicle are required for this position as it requires client onsite support
Ability to maintain valid driver's license issued within the United States and proof of personal liability insurance (applicable for mileage reimbursement)
Must be willing to submit to assessment, background, and illegal substance testing prior to employment
Ability to travel, up to 75% of time to domestic locations

Affirmative Action/ Equal Opportunity Employer