EDUCATION, EXPERIENCE, TRAINING
Required qualifications:
· High school diploma or GED, an associate degree in telecommunications, electronics, or a related field.
· 3+ years of experience as a Telecom Technician, with specific experience in Avaya or Cisco, or Nortel systems preferably in a hospital or healthcare environment.
· Strong understanding of PBX, VoIP, nurse call systems, paging systems, and structured cabling.
· Excellent problem-solving and troubleshooting skills.
· Strong communication and interpersonal skills.
· Experience working with hospital-specific communication systems such as nurse call and emergency response systems.
· Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
· Open to travel when required.
Preferred qualifications:
· Relevant certifications such as BICSI, CompTIA Network+, or equivalent preferred.