Description3 Days Hybrid from any of our locations in Johnston RI
Role is not relocation eligible.
Senior Cyber Defense Ops Specialist
The Senior Cyber Defense Operations Tactical Support Specialist will be a key contributor within the Cyber Security and Resilience (CS&R) Cyber Defense team and will be responsible for working closely with all the Cyber Defense Teams, as well as commercial vendors and other Citizens Bank functional teams.
In this role, you will be responsible for (but not limited to):
• Delivery of initial training to newly hired SOC analysts, and targeted training thereafter
• Review and refine existing cyber defense training curriculum based on NIST/NICE framework to reflect changes in organizational security policies, regulations and compliance requirements
• Assist in evaluation of security toolsets utilized by the Cyber Defense SOC Analysts
• Collaborate with the Cyber Defense Management Team to identify training needs and skill gaps within the SOC Analysts
• Execute a ticket quality assurance review of tickets worked by the SOC analysts and provide constructive feedback on areas of improvement required.
• Performing ongoing monitoring and threat analysis, analyzing logs, net flow data, and packet capture
• Mentor junior staff on a team of security and technical professionals
• Identifying potential IT security incidents and calling out information to appropriate Incident Response senior staff
• Assessing threat and vulnerability information from all sources (both internal and external) and promptly applying applicable mitigation techniques
• Using information from cyber security tools and processes, assessing potential security and business impacts while presenting recommendations to management
• Proactively protecting, monitoring, investigating, and resolving threats to secure user environment and company assets
Experience and Skills:
• 3 years’ experience in the cyber security industry with experience in cyber security operations, systems compliance and hardening, network operations, and / or operational support roles
• Knowledge of enterprise logging, including application, OS, and security technology logging • Demonstrated understanding of various operating systems with an emphasis on Security Operations • Experience with AWS/Azure/Google Cloud
• Experience with computer security incident handling, coordination, and response
Education, Certifications and/or Other Professional Credentials:
• Bachelor’s Degree (Security / IT Related) or equivalent combination of experience
• A combination of relevant industry certifications including, but not limited to ITIL Foundations, CCP, Net+, Sec+, CEH, etc.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday through Friday
Pay Transparency
The salary range for this position is $ 80,000 - $ 120,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
