Summary
Who May Apply: This position is open to the public.
NOTE: This recruitment will establish an employment list (valid for one year) to fill two current vacancies (locations listed below) and any future Senior LAN Administrator positions within the Sheriff’s Office.
This position is a civil service position, for information regarding King County Civil Service Rules you can access these rules at Civil Service Rules.
Occasional coverage may be needed at any one of the Sheriff's Office work sites throughout King County (https://www.kingcounty.gov/depts/sheriff/police-precincts.aspx), at the Courthouse (downtown Seattle), or one of the precincts in Burien, SeaTac, Sammamish or Maple Valley.
The King County Sheriff's Office (KCSO) values teamwork, problem-solving skills, and alignment with our vision, mission, goals, and core values. We aim to do our work in a respectful manner based on our core values of leadership, integrity, service, and teamwork. With over 1,100 employees, the KCSO serves the law enforcement needs of over half a million people in unincorporated King County and our twelve contract cities. The KCSO also provides police services for the Muckleshoot Tribe, Metro Transit, Sound Transit, and the King County International Airport. Our command staff brings a wealth of knowledge and over 168 years of combined experience to their assignments.
The LAN Administrator Senior position for King County Sheriff's Office (KCSO) is part of a collaborative team of 11 other technicians tasked with providing a broad range of IT systems support for the entire KCSO and AFIS regional partner agencies; such as, supporting Sheriff's Office & partner agency desktops, laptops, smartphones, printers and servers at the core Precincts (Burien, Maple Valley and Sammamish) as well as Metro and Sound Transit Police. These positions will focus on Account Management employee On-boarding and Off-boarding, Asset Tracking, Ordering of IT equipment, managing quotes and purchase requests.
More information about us: https://kingcounty.gov/depts/sheriff/about-us/enforcement/afis.aspx
Job Duties
- Backup technical support in all aspects of the team as directed by supervisor.
- Resolve Tier 1, 2 and 3 problems for end users locally and remotely; maintain end user hardware and software; may direct others in supporting end users.
- The duties of this job involve Active Directory administration including account management, DNS, and DHCP administration.
- Evaluate vendor solutions and design work to ensure needs are met and fit into King County's infrastructure.
- Administration of Windows servers, patching, and workstations.
- Support and monitoring of network issues such as subnets and firewall.
- Development and troubleshooting Sheriff's Office Servers including web, application, SQL, Hyper-V hosts, and virtual servers according to standards.
- Recommend purchases and install hardware and software in accordance with Sheriff's Office (and/or King County) standards.
- Train/advise other technical staff, and documenting/updating processes and procedures based on standards.
- Manage, lead, or act as coordinator on specific projects and planned change requests.
- Assure compliance with Sheriff's Office and/or King County IT policies.
- Coordinate with internal and external groups, planning and troubleshooting, and providing technical assistance.
- Assist in developing/testing disaster recovery and service availability.
- May be called upon to provide support for service issues or failures at any time 24/7 and participate in a rotating weekly on-call schedule.
- Track IT assets, order/receive/gather quotes for IT equipment.
Experience, Qualifications, Knowledge, Skills
Must possess a good knowledge of information systems, processes, and computer technology principles:
• Understanding of project management techniques and principles
• Advanced knowledge of information technology systems, principles, and techniques
• Demonstrated ability to develop/manage timelines and handle multiple competing priorities.
• Interpreting and implementing technology policies
• Evaluating and integrating new technologies
• Strong technical writing and documentation experience writing SOPs.
• Advanced knowledge of operating systems, network protocols, configurations, and automation/scripting
• Experience with various Microsoft systems, and applications such as: Windows Server, Windows 10/11, Office365, SQL, Active Directory, Fail-Over Clusters, Hyper-V, and/or IIS.
• Knowledge of information systems security principles/practices and disaster recovery processes
• Ability to effectively communicate verbally and in writing to a wide range of individuals, including customers with various degrees of technical understanding.
• Demonstrated ability to work effectively in a variety of team settings.
• Excellent customer service, problem solving, troubleshooting, and analytical skills.
The most competitive candidate will have the following additional, desirable qualifications:
• Bachelor's degree in computer science or related field
• Microsoft certifications related to server administration and/or infrastructure.
• Security certifications, such as CISSP, CCNA Security, CEH, Security+, etc.
• Experience with CJIS policy audits and compliance.
• Experience with configuring and administering Windows SQL Databases and Clustering.
• Understanding and experience with encryption protocols and authentication mechanisms (i.e., public and private keys, digital certificates, etc.)
• Experience with developing and scripting to automate workflows.
• Familiarity with supporting web APIs, interfaces, and protocols.
• Experience working in the public sector.
SUPPLEMENTAL INFORMATION:
Selection Process: Applications must include a cover letter explaining how you meet or exceed the minimum qualifications and experience for this position, a resume and answering the supplemental questions. Incomplete applications will not be considered..
TO APPLY: Please carefully review the list of required materials before submitting your application.
• King County application
• Complete answers to the supplemental questions.
Work Location: 900 Oakesdale Ave SW, Renton WA 98057
Work Schedule: This civil service position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. The normal workweek is Monday through Friday. As necessary, evening, weekend and/or holiday work may be required to complete special projects. Mandatory participation in a rotating weekend on-call schedule is required.
General Timeframe: Please note that dates are subject to change based on resource availability.
• Oral Board Interviews: February 2025
OTHER REQUIREMENTS:
• All candidates who successfully meet the selection criteria and testing will be required to complete a comprehensive background investigation, including a polygraph examination.
• Flexibility to travel to various locations in King County, WA
Union Membership: Positions in this classification are represented by Public Safety Employees Union (PESU), Local 519.
CONTACT INFORMATION:
Michelle Kobuki, Civil Service Human Resources
206-477-4740
michelle.kobuki@kingcounty.gov
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
