Have you ever wanted to work at a company with other like-minded hard workers supporting national security issues? If you're seeking a reputable mid-size company with the pay, benefits, and energy of a Fortune 100 company, then Railhead is for you. We surround ourselves with top talent across the DoD, Intelligence Community, and commercial sector. Whether you're working on-site at one of Railhead's corporate locations around the globe, or at a customer site, we inspire a culture of fun and creativity while performing some of our Nation's most critical and impactful work.
Program Summary:
The Defense Enclave Services (DES) program supports a highly demanding mission and requires expert technical and professional management support to DISA enterprise Information Technology (IT) services. You will be working in a large and complex IT consolidation, migration and modernization effort towards a Single Server Provider model that provides sustainment, maintenance, Problem and Change management services to help ensure secure, reliable and uninterrupted availability of the Department of Defense networks and services.
Primary Responsibilities:
- Perform best practice engineering support for an Azure Cloud environment consisting of Windows and Linux servers
- Build, configure, patch and maintain Windows and Linux servers via IaC, Ansible Automation Platform, or other automation platforms
- Integrate services, such as PrinterLogic, distributed file services, and Ansible Automation Platform into the virtualized environment
- Perform application packaging, deployments, documentation, and release control utilizing Jira, GitLab, IaC, and Ansible Automation Platform
- Provide advice, technical consultation, and guidance for Tier 3 / Tier 4 support by analyzing and resolving problems and evaluating alternative means of satisfying user requirements
- Research, test, and deploy security patches and vulnerability remediation changes
- Provide support for the implementation, troubleshooting and maintenance of complex IT systems
- Perform automation tasks through scripting and testing
- Provide follow-up reports (technical findings, feedback, and resolution steps) for root causes analysis and process improvement initiatives
- Actively identify opportunities for improvement, including innovations aimed at improving the user experience, improving efficiencies, and lowering sustainment costs
- Enforce security best practices and guidelines, leveraging knowledge of security policies, network security, and data security
Basic Qualifications:
- Bachelor’s degree and 8-12 years of prior relevant experience or Master’s degree with 6-10 years of prior relevant experience
- DoD Secret clearance prior to start date
- Experience building, configuring, patching and maintaining Windows and Linux servers
- Experience planning and executing the integration of services and appliances into Azure or other secure IaaS environments
- Thorough understanding and experience with Azure Cloud services
- Knowledge of basic networking and network protocols (e.g., TCP/IP, routing, firewalls, SSH, VPNs)
- Hands-on experience reviewing and analyzing system logs and events to resolve issues
- Experience developing and providing solutions to complex technical issues and problems that impact development, test and production environments
- Experience implementing and maintaining Entra ID and/or Microsoft Active Directory environments
- Experience documenting standard operating procedures or other documentation to assist operations teams or end users
- Experience developing and deploying Infrastructure as Code (IaC), utilizing continuous integration / continuous deployment (CI/CD) tools, and leveraging automation platforms such as Ansible or Azure Functions
- Understanding of Federal Government application, server, and network security requirements such as NIST, FedRAMP, and FISMA
- Ability to work effectively within a distributed technical team, aided by strong written and verbal communication skills
- Familiarity with the Atlassian suite, including Jira and Confluence
- Current IAT Level II (or higher) Certification such as Security + or CISSP
- Experience building and delivering IaaS servers and platform via IaC
- Experience integrating PrinterLogic, distributed file services, Ansible Automation Platform, and other services into secure, virtualized environments
- Experience deploying and scaling Azure Virtual Desktop environments via Azure Functions or other automation platforms
- Experience deploying and maintaining complex virtual infrastructures with web/application tiers and data tiers
- Recognized cloud certification such as Azure Administrator, Azure Solutions Architect or Amazon Web Services (AWS) Certified Solutions Architect
About Railhead:
Railhead, Inc. is a leader in intelligence, surveillance, and reconnaissance; advanced cyber solutions; cloud and managed IT solutions; engineering, and information-based solutions for law enforcement and homeland security. We provide training and logistics in support of ready-made operations; and operational support services and solutions in support of organizations not limited to DHS, DoD, and the Intelligence Community (IC). We hire mission enablers who reflect our communities and proactively embrace diversity and inclusion, in order to advance our corporate culture, develop our family of employees into the best they can be, and in turn grow our market share throughout industry.
Railhead, Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
