Chief Information Officer

Rogue Community College • Grants Pass, Oregon, United States • 1w ago

General Statement of Responsibilities

	Position Description
	Position Title	Chief Information Officer
	Secondary Title
	Group / Grade	N

Classification	Managerial/Supervisory	Work Location	All Campuses
Overtime Eligible	Exempt	Division	Operations & Finance
Differentials	N/A	Department	Operations & Finance
Reports To	Vice President, Operations and Finance
Supervision Received	Works under the direction of the Vice President, Operations & Finance/CFO.
Supervisory Responsibility	Supervises Management, Administrative/Confidential, Faculty, Classified, Student, Volunteer, and/or Temporary Staff of assigned department(s).

Position Summary

Reporting to the Vice President of Operations and Finance, the Chief Information Officer (CIO) is responsible for providing leadership and management to the units of the Information Technology Services and is responsible for system-wide planning, management, security, and coordination of the technology resources of Rogue Community College. The CIO represents the College in information technology-related matters with federal and state agencies, corporate entities, and other institutions of higher education. The CIO is responsible for the management of the enterprise resource planning (ERP) system, file storage and networking infrastructure, information security, instructional technologies, technical training and maintenance, user support services, the College’s open – access computer labs, and policy development regarding information services for students, faculty, and staff. The CIO oversees the review and analysis, coordination, and recommendation to the Vice President of Operations and Finance of computer-related purchases and upgrades and ensures that new applications and technologies are compatible with existing systems and are appropriately integrated into the College’s enterprise architecture. The CIO provides leadership and supervision of staff, budget oversight and development, administrative and academic support, and strategic planning and implementation for areas of responsibility. Additionally, the position supports education by providing college–wide technology that promotes student success and excellence.

Examples of Duties - Essential Functions

Primary Responsibilities
1.	Department Administration Ensures the success of the Department. Coordinates the development of goals and objectives, reviewing and approving department plans, designing systems of effective control to achieve expected outcomes, and evaluating progress towards goal accomplishment in IT, consistent with and supporting of the institutional mission of RCC and Division of Operations and Finance. Creates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds. Provides department oversight to ensure accreditation and compliances are met regarding college information technology and provides related leadership on institutional campus councils and committees. Provides leadership and direction in the development of accreditation reports and unit self-studies for the department. Coordinates the delivery of essential IT services by organizing the various units of IT in a logical, non-duplicative, and effective manner that best meets the work requirements and mission of the department and the needs of the College and establishing appropriate policies and procedures that promote a strong service – orientation to students, faculty, and staff. Develops long–range professional development plans and goals in support of the College’s mission and in accordance with good management practices, policies, and collective bargaining agreements. Responsible for department operational compliance with federal, state, and local governing authorities that relate specifically to IT and Oregon Community Colleges. Develops an effective and efficient staff by hiring qualified applicants in collaboration with the VP of Operations and Finance, training personnel to departmental standards, assigning work appropriate to employees’ capabilities, evaluating performance, and recommending dismissal in accordance with established procedures and bargaining agreements.
2.	Information Technology Facilitates the development of an overall plan for the maintenance and operations of facilities. Supports other departments and individuals with issues, questions, and support of all delivered services, promotes open and viable channels of communication with all College constituents and advises deans, department heads, directors, and senior administrators about computer–related issues and concerns. Leads the evaluation of departmental requests and major software and hardware products for acquisition and integration into the College’s enterprise architecture. Develops proposals, presentations, plans, and timelines for IT projects and manages priorities, equipment, and staff resources to ensure completion of projects within budget and timelines. Schedules downtime/maintenance windows when upgrading College systems and components and ensures effective communication with the campus community concerning any outages. Coordinates the preparation of the annual appropriation request for existing IT infrastructure and enterprise architecture based on data that identify and prioritize repair and replacements consistent with the IT master plan and assessing staffing and funding levels required to maintain or improve current operations, making recommendations to the Vice President for Operations and Finance. Maintains a quality Information Services operation, maximizing investment dollars by overseeing the preparation of bid specifications for technology purchases, obtaining the best pricing, and ensuring proper integration with the College’s enterprise architecture in accordance with the IT master plan.
3.	District Administrative Coordinates the development and implementation of the IT master plan including IT policies and procedures documents. Enhances working relationships with local, state, and national organizations and institutions of higher education by servicing as the College’s information technology representative and maintaining an open and regular dialogue with recognized leaders within the industry. Coordinates the development and submits to the VP of Operations & Finance all Board Policies, Administrative Policies, handbooks, and department manuals related to the area of responsibility. As assigned by the VP of Operations & Finance, provides for institutional service through participation and represents the college on various internal and external committees and/or councils.
4.	Cybersecurity and Reliability Serves as the Information Security Officer for RCC. Creates cybersecurity strategies, both short--term and long–term, in support of the College’s goals. Communicates risk and recommendations to mitigate risks to senior administration by communicating in non–technical, cost/benefit terms and in a format relevant to senior administrators so decisions can be made to ensure the security of information systems and information entrusted to the College. Plans for, manages, and ensures the availability of all services offered by managing disaster avoidance and recovery efforts caused by events like power outages, hardware failures, natural disasters, etc.
5.	Other Duties as Assigned Contributions to the overall success of the IT Department by performing all other duties and responsibilities as assigned. May participate in College committees as assigned. Engages in professional growth opportunities as assigned Performs other duties as assigned.

Institutional Expectations

Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.
Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.
Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.
Embraces and leverages appropriate technology to accomplish job functions.
Provides high quality, effective service through learning and continuous improvement.

Screening Criteria

Qualifications & Additional Position Information
1.	Minimum Qualifications Education – Master’s Degree in a computer-related field is required. Experience - A minimum of five years of increasingly responsible experience in leadership of IT, networking, and media/instructional technology with exposure to budgeting is required. Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree. Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s).
2.	Preferred Qualifications Experience in a college setting strongly preferred.
3.	Essential Knowledge, Skills, & Abilities (Core Competencies) Knowledge – Technology hardware/software systems including IP-based interactive video, web-page development, and other classroom electronic technology; help desk procedures and processes; information technology management practices and principals; media and graphics production and duplication processes and practices; financial, budget, grant, and accounting management concepts and procedures, supervisory practices; and classroom instruction concepts and practices; computer programs including Microsoft Office Suite® products; applicable legal requirements, policies, and procedures; personnel management concepts; and the mission and purpose of a comprehensive community college Skills – Project management skills; technology management skills; creative thinking skills; excellent interpersonal skills; strong verbal, written and electronic communication skills; listening skills; effective conflict-resolution and problem-solving skills; collaborative leadership and supervisory skills; planning and decision-making skills; organizational, planning and time management skills; research skills; current and relevant computer skills; data management skills; computer skills, including Microsoft Office Suite® products, graphic design, Web design, and media software. Abilities –Understand, apply, and demonstrate the College’s core leadership competencies. Ability to work effectively and collaboratively with staff, students, and the general public; organize, prioritize, and allocate resources; exercise independent judgment; multi-task; perform detailed analysis involving written and numerical data for accurate forecasting and planning; lead, coach, supervise, train, and develop staff; motivate and inspire; foster teamwork and work collaboratively in a team environment with diverse populations; communicate effectively and respectfully at all levels; promote and strengthen diversity by encouraging a positive, inclusive environment; adapt to change; make objective decisions; represent the college professionally; apply professional judgment and discretion in all situations; maintain confidentiality; plan and manage a department budget, including funding from various grant sources; develop and demonstrate highly effective interpersonal relationships, one-on-one, and as a team member; apply good problem-solving skills; cope effectively with conflict; work effectively and collaboratively with staff, students, and the general public; develop processes and programs based on business and legal requirements; operate a computer, and other technical equipment. Physical ability to perform essential job functions. Pass a criminal background check
4.	Other Requirements For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver’s License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.
5.	Remote Work Options (see AP 7239 Working Remotely for more details) This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.
6.	Physical Demands The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. Manual dexterity and coordination are required for more than 75% of the daily work period which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment, or driving. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility including the ability to move materials such as files, books, and office equipment, up to 5 lbs. frequently, 5 – 25 pounds occasionally, and over 25 lbs. rarely.
7.	Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate and lighting is adequate.

Additional Posting Information

This is a Managerial/Supervisory position in the Operations and Finance Department. Starting compensation will be based on Grade N of the salary schedule, in accordance with initial placement per the current Management, Administrative, and Confidential Employee Handbook. The compensation estimation below is based on the 24-25 salary schedule. Consideration of placement on the range will be provided based on related experience and educational achievement but generally not expected to exceed the midpoint of the range.

The position will remain open until it is filled, with initial screening scheduled to begin on 11/7/2024. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the required documents listed may be considered incomplete and ineligible for further review.

RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

CANDIDATES WITH DISABILITIES REQUIRING ACCOMMODATIONS AND/OR ASSISTANCE DURING THE HIRING PROCESS MAY CONTACT HUMAN RESOURCES AT 541-956-7329. ONLY FINALISTS WILL BE INTERVIEWED. ALL APPLICANTS WILL BE NOTIFIED BY EMAIL AFTER FINAL SELECTION IS MADE. INTERVIEW COSTS ARE AT APPLICANT'S EXPENSE. FINAL CANDIDATE WILL BE REQUIRED TO SHOW PROOF OF ELIGIBILITY TO WORK IN THE UNITED STATES. FOR POSITIONS WITH A DEGREE REQUIRED, ONLY DEGREES RECEIVED FROM AN ACCREDITED INSTITUTION WILL BE ACCEPTED; ACCREDITATION MUST BE RECOGNIZED BY THE OFFICE OF DEGREE AUTHORIZATION, US DEPARTMENT OF EDUCATION, AS REQUIRED BY ORS 348.609.

Public Service Loan ForgivenessRogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: www.roguecc.edu/nondiscrimination.