Job Summary:
Assists with organizing and providing oversight to deployment and release activities for applications preparing for deployments to an environment.
Minimum Qualifications:
Position requires a bachelors degree in computer science, data science, information systems, or a related field and three years of experience coordinating software releases, infrastructure upgrades, or activities of similar impact to enterprise production systems.
Experience writing technical documentation preferred.
Position prefers experience with the Agile methodology (Scrum or SAFe is preferred) and tools used to create and track Agile user stories (VersionOne is preferred)
Ability to analyze and resolve problems
Ability to be flexible in a fast paced and active work environment
Good communication skills in order to effectively interact with internal and external customers
Must possess the ability to resolve highly complex problems using independent judgement, and have effective communication skills
Working knowledge of DevOps methodologies, including Continuous Integration, Automated Testing, and Continuous Delivery is preferred.
Primary Job Responsibilities:
1. Contributes to the creation and maintenance of necessary release documentation, including cadence and release notes where applicable.
2. Helps to define and track applicable metrics to measure release capabilities of the organization.
3. Assists the organization on their journey to add the capabilities that will enable more frequent releases.
4. Provides assistance coordinating changes to lower environments due to releases, patching or environment readiness.
5. Prepares communications informing teams of pending environment downtimes impacting productivity
6. Participates in audit practices to ensure that necessary audit requirements are met, or properly updated to reflect the ongoing changes to the release process.
7. May act as the single point of contact for release activities in progress. Includes being on-site (if necessary), managing emails, release bridge lines or applicable chat tools.
8. Participates in creation of the maintenance calendar to ensure expected downtimes do not negatively impact the scheduled releases.
9. Partners with automation teams to enable product owners to manage deployments of their product while providing necessary oversite.
10. Provides assistance to teams with monitoring release progress to ensure application releases are delivered on time, and that they meet or exceed expectations.
