DescriptionThis is an experienced professional position that identifies, documents, and demonstrates the optimal technical and use experience. This is accomplished through requirements activities/deliverables and requirement-driven processes, which are aligned with business requirements and solution scope. This role focuses on operations throughout the lifespan of various solutions and ensures functionality, efficiency, and support. This position understands and ensures compliance to global regulations regarding information use. Performs all functional analyst competencies for one or multiple projects. The Operational Functional Analyst 3 serves as a domain expert and keeps pace with discipline trends. This is an individual contributor role.
This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
We value early, mid and late-career candidates and encourage all applicants with the posted skills and abilities to apply.
ResponsibilitiesEncourages a culture of user-centered design and knowledge sharing
Helps create and execute the product vision and road map
Participates in efforts to elicit, represent and communicate requirements through requirement-driven processes, written requirements deliverables, diagrams, flow charts, presentations, etc.
Supports application configuration of client systems through custom configuration of roles, screen layouts, user interfaces, printed outputs, and interfaces with other systems to enable client strategies
Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions in complex and integrated systems
Under the direction of the solution manager, production P1s can be triaged, managed, and escalated to the Ops center
Involved in user acceptance testing and validation to help ensure that the user experience of the end-product meets the original intent and is of the highest possible quality
Fulfills support tickets that require engineering support. Ensures associated KB articles are created and updated
Organizes the operational product backlog of bugs and small enhancements according to the priorities of the product manager
Contributes to the creation and implementation of requirement-driven processes and best practices
Writes and maintains technical and business specifications/documentation to describe constraints, business configuration, testing, changes, and corrections
Supports the analysis and design of business processes enabled by the assigned system
Facilitates efforts to elicit, represent and communicate requirements through the requirement-driven processes, written requirements deliverables, diagrams, flow charts, presentations, etc.
Conducts functional testing and validation to ensure that the user experience of the end product meet the original intent and is of the highest possible quality
Communicates clearly and often with clients, end users, developers and others throughout the design process
Promotes and helps implement requirement-driven processes and best practices
Operates with reasonable latitude for unreviewed actions or decisions
Assignments may be broad in nature, requiring originality and ingenuity
Generally works with minimal supervision, conferring with leaders on unusual matters
Qualifications- Bachelor's degree in related field or equivalent professional experience
- Four years of relevant professional experience
- Working knowledge and application of the following competencies and expert in at least two:
- Business Architecture
- Business Analysis
- Enterprise Analysis
- Requirements Elicitation/Analysis
- Solution Assessment/Validation
- Requirements Management - Excellent verbal and written communication skills
- Excellent interpersonal skills
- Fundamental project management experience with an enterprise organization
- Previous experience with eliciting requirements, requirement-driven processes and best practices
- Experience with and understanding of technical and operational application functionality
- Broad business acumen with transferrable skill sets across industries/portfolios
- Strong technological/architectural knowledge and functional skill sets
- Knowledge of processes and methods (i.e., Agile, Scrum, DevSecOps)
- This job operates in a professional environment
- To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment
Preferred
- Oracle Cloud Platform
- Financial Background
- Cloud Platform Operational Experience
- Oracle Security Role Design and Management
- Oracle Provisioning and Automation
- Oracle Access Governance
- Oracle Risk Management Cloud
- Oracle Reporting & Analytics
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