Cloud Engineer

ICT Solutions • Malta • 1w ago

We are looking for a motivated individual to join us as a Cloud Engineer. Reporting to the Infrastructure Projects Team Leader, the Cloud Engineer will be responsible to onboard and grow our Managed Client's internal infrastructure and security.

What does the role entail

Holding a strategic technical position within the organisation, the Cloud Engineer works on the design, deployment and support of high-profile infrastructure projects including cloud technologies, security and networking.

What's in it for you

An environment which promotes innovative solutions, open communication, continuous learning, and employees' personal development.
An energetic team of IT experts who are always ready to help and support you.
The opportunity to train and remain fully conversant with industry developments including Microsoft technologies.
A Team which promotes growth, development and encourages continuous exchange of ideas.

What'll you do

Engineer and implement technology projects for customers based on ICT's strategic cloud and security managed services.
Proactively provide preventive maintenance and service enhancements to customers' managed environments including systems, networking, security, and cloud.
Keep an open line of communication with customers, updating them on incident progress and notifying them on agreed upcoming changes.
Work on building a strong customer relationship, ensuring repeat business and customer satisfaction.
Work alongside team members to maintain and update customers documentation and consulting services that include system reviews and recommendations.
Participate in and support commercial activities in collaboration with ICT's commercial team.
Proactively seek ways to leverage technologies with a view to enhance efficiency, reliability, and security in the way we do IT.
Actively participate in research, development, and implementation of new technology initiatives in line with ICT's strategic offerings.

What you'll need

To share our core values - can do attitude, a desire for continuous learning, and a drive to see yourself and the team succeed.
To hold a Bachelor's degree in computer science or a related field.
To preferably hold IT industry certifications like Azure Administration or Microsoft Security Administration.
To be passionate about technology and ideally have 2 years of IT related experience.
To have a good understanding of how technology is used to provide IT services, good technical diagnostic skills with attention to detail and familiarity with Azure and M365 portals.
To be a strong communicator with the ability to express yourself clearly and concisely in speaking and writing.
To be passionate about customer satisfaction and have strong client relations skills.
To consider yourself to be an open-minded and a self-motivated person, who is very capable of working on own initiative but also enjoys working as part of a team.

Benefits you'll enjoy