DescriptionA System Engineer 3 is a professional position responsible for the systems and infrastructure which support a set of products. The System Engineer participates in implementation of projects. The incumbent helps transition systems into production and maintain these systems on a day-to-day basis. This role responds to escalated service requests. This role implements approved production changes and participates in incident resolution.
This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
We value early, mid and late-career candidates and encourage all applicants with the posted skills and abilities to apply.
ResponsibilitiesProvide input to strategic plans and product roadmaps
Assist in designing measures to protect the system from security compromise and to keep the system safe
Document the steps required to fulfill service requests
Plan and perform approved, scheduled and emergency maintenance. This includes documenting the maintenance and following the change management process, including approving documented change requests
Respond to escalated incidents and engage vendors as necessary. Identify, track, and resolve associated problems
Author and maintain documentation and knowledge-based articles
Adhere to all security guidelines and ensure that systems are properly protected with working backups; ensure all others with access are doing the same
Perform general research to evaluate a range of product offerings and evaluate emerging trends
Identify and document technical application, architectures and requirements
Order, provision and configure supporting systems and infrastructure
Interact with vendors and provide feedback on their products
Participate in the design and implementation of supporting systems and infrastructure
Keep training materials up-to-date
Active involvement in ensuring system monitoring is sufficient for all systems
Qualifications- Bachelor’s degree in related field, or equivalent professional experience
- Four years of relevant experience with at least one year of experience working in a structured, large-scale operational environment
- Experience with Change, Incident, and Problem management processes
- Working experience of Unix or Windows servers
- Working experience of network management principles
- Working experience of Cloud technology principles
- Working experience of DevSecOps principles
- Knowledge of scripting
- Exceptional oral and written communication skills
- Participate in the system maintenance to ensure patching, upgrade, etc. to meet compliance expectations
- This job operates in a professional office environment
- To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment
Preferred:
- Experience with the ITIL expressions of Change, Incident, and Problem management processes
- Cloud Platform Operational Experience
- Oracle Cloud Platform
- Oracle Provisioning and Automation
- Oracle Access Governance
- Oracle Risk Management Cloud
- Oracle Reporting & Analytics
Scripting, Automation, Process Jobs Analysis - Monitoring & Threat Detection Analysis
- Management of Security Keys & Certificates
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