Technical Writer, Cloud Networking

Google • Waterloo, Ontario, Canada • 1w ago

XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Waterloo, ON, Canada; Toronto, ON, Canada.

Minimum qualifications:

Bachelor's degree in a relevant field, or equivalent practical experience.
4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
Experience writing for the web with Markdown, HTML, CSS, or JavaScript.

Preferred qualifications:

Experience creating content for technical audiences (e.g., developer documentation, computer science course material, or IT administration playbooks).
Experience authoring technical documentation, developer facing content, application programming interfaces (APIs), networking protocols, or network architecture.
Experience assisting non-writers with developmental and copy editing.
Experience in researching and writing effective documentation for developers and developer operations (Dev-Ops).

About the job

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Design, organize, and author technical content for Cloud Networking customers, with a focus on use cases and concepts.
Manage documentation projects and prioritize requests while working closely with partner teams.
Demonstrate technical writing and leadership through content reviews, including proof-reading, editing, coaching, and providing constructive feedback.
Communicate effectively, establish work processes and strategies, organize work groups, manage expectations, and report status across teams.

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