DescriptionActs as a trusted advisor, leveraging deep product knowledge to tailor solutions that meet client business needs. Guides customers through product features and benefits via presentations, demos, and industry benchmarks, ensuring they understand the value proposition. Provides ongoing support throughout the sales cycle to secure successful deals.
Career Level - IC4
ResponsibilitiesTechnical Expertise:
- Lead the technical pre-sales process for complex deals, acting as the solution architect for clients.
- Guide clients through their cloud adoption journey, crafting creative solutions and advocating for their needs.
- Manage cross-functional teams to drive customer momentum and ensure successful implementations.
Strategic Growth and Customer Advocacy:
- Develop strategic relationships with key stakeholders to understand business goals and create tailored roadmaps.
- Leverage customer insights to develop best practices and assets that accelerate cloud adoption across the company.
Customer Success and Mentorship:
- Plan and execute successful customer events and launches, collaborating with support and engineering for seamless transitions.
- Provide technical mentorship to junior sales consultants, fostering a strong knowledge base within the team.
