Overview
We are currently searching for a skilled professional to join a well-known client’s team as a Systems Administrator in Cambridge, MA. The Systems Administrator role will take ownership and operation of new and existing systems both on-premises and in the Cloud (AWS). This position will participate in the support of researchers by providing, supporting, and maintaining direct and escalated technical support of science workflows in both hosting and computational arenas. Their work will have a direct impact on the organization and the larger clinical industry, making this an amazing career opportunity.
Responsibilities
- Supporting day-to-day hybrid IT Operations
- Responsible for the daily systems administration in support of on-premises (VMware) and cloud (AWS) environments and applications.
- Operation of Infrastructure services, and backups (NetBackup, Veeam, AWS backup) including incident response and coordination of MSP response.
- Manage disaster recovery (DR) for servers, databases, and file shares.
- Administration of endpoint dependencies, including central patching, application delivery, and updates.
- Supporting, maintaining, and implementing Window Servers
- Manage Windows client and Server operating systems in an Active Directory environment.
- Supporting and managing infrastructure devices LAN, WAN, VPN, Firewall, Switches, Routers, Server Hardware
- Management of security certificates
- Maintain technical configuration and knowledge base documentation.
- Monitoring/Alerting response and resolution.
- Troubleshoot and address hardware, software, and OS-related issues.
- Manage escalations (internal and external).
- Participate in testing and implementation of new or upgraded servers and software applications.
- Participate in local, regional, and global projects under the supervision of senior staff.
- Support, and supplement available training for, end user service or application issues, including Linux OS.
- Participate and provide mentoring in the IT departments Co-Op program. Assist Co-Ops with improving IT workflows and processes, while enabling them to learn and apply new technologies.
- Participate in rotational backup support of 24/7/365 global applications as part of an on-call rotation is required
Experience
- Minimum of 4+ years of experience managing Windows client and Server operating systems in an Active Directory environment.
- Experience with Linux Operating Systems (Ubuntu, CentOS, RedHat, or AWS Linux).
- Experience with networking and troubleshooting network protocols.
EDUCATION
Minimum of Bachelor’s Degree in Systems, or Network Administration, or equivalent experience
To Be a Best-fit Your Strengths Must Include
- Demonstrated problem-solving and troubleshooting skills
- Familiarity with web and application servers
- Ability to learn quickly and perform under timeline expectations.
- Ability to prioritize & manage several tasks, work independently, and accomplish broad objectives
- Excellent creating and maintaining technical and user-focused documentation
- Ability to collaborate and work productively with IT staff and research scientists of highly diverse backgrounds
- Must have excellent customer service skills and enjoy working in a small collaborative team
- Must have experience and commitment to excellent customer service (on the phone, remotely, in person)
- Must be comfortable with and able to lift 50lbs) move standard IT equipment (computers, printers, etc.), and able manage computer and equipment setup requiring accessing cabling behind desks and on the floor.
About Advanced Clinical
Advanced Clinical is an award-winning clinical development organization that provides global services including CRO, Functional Support, Quality & Validation, Patient Recruitment and Retention, and Strategic Talent Acquisition solutions for pharmaceutical, biopharmaceutical, biotechnology, and medical device organizations. Our mission is to deliver a truly better clinical experience for our clients and candidates. To learn more about Advanced Clinical which has been named to Chicago Tribune’s Top Workplaces, Chicago’s Best and Brightest Companies, and Best of Staffing Talent & Client, visit http://www.advancedclinical.com.
Regarding your application
Please know that every completed application is carefully reviewed by the Advanced Clinical recruitment team. We understand the time commitment that is needed to prepare an application, so we respect your effort by thoughtfully reviewing and responding to each application. In return, we ask for your patience as careful review takes time, and we may not be able to respond to every application immediately.
