Job Summary:
-Supports the overall operations of the network infrastructure.
-Designs, maintains, upgrades/troubleshoots enterprise networking equipment and operating systems.
-Troubleshoots and resolves network outages.
-Administers, configures, performs network monitoring and reporting tools.
-Manages projects to upgrade, enhance and maintain the enterprise network.
-Works with vendors to understand product road maps, end of lifecycle, and best practices information.
-Insures network compliance with IT Security policies.
-Maintains accurate and up to date technical and non-technical network infrastructure documentation.
-Responds and communicates to customer requests within established standard, collaborates with other staff as necessary to ensure timely effective resolution.
-Mentors and assists in developing junior team members.
-Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
-Performs other duties as assigned.
Skills:
Required Skills & Experience:
-Three (3 ) years industry experience in supporting enterprise size network infrastructure required.
Preferred Skills & Experience:
-Five (5) years industry experience in supporting enterprise size network infrastructure preferred.
Education:
Required Education:
-Associate's degree in Information Technology, Computer Science, or other related field required.
Preferred Education:
-Bachelor degree in Information Technology, Computer Science, or other related field preferred.
