Cincinnati Test Systems Inc. is a leader in the design and manufacture of leak test and assembly verification instrumentation with custom solutions for a wide range of manufacturing operations. CTS serves a diverse cross section of Industries, in the areas of: Transportation, Energy, Medical, Consumer & Industrial, and many more product areas.
Job Duties and Responsibilities;
- General hardware support – PC, servers, printers, phones, UPS
- Serve as contact point for IT technical issues
- Deploy, configure and upgrade PC Desktop & Laptops with Microsoft and engineering application software using automated methods where possible
- Procure IT equipment and supplies – computers, printers, peripherals, toner, phones, and cellphones.
- Manage, order, track - all IT licensing for compliance – Microsoft, Adobe, SolidWorks, AutoCAD, etc.
- Maintain equipment contract tracking and renewals
- Conduct User Training – Office, Outlook, Remote VPN
- Troubleshoot and resolve IT technical issues – including but not limited to – PC’s, printers, cellphones, phone system, Windows servers, standard application software, network connectivity
- Lead various IT related projects for the business departments in multiple disciplines
- Ensures data integrity by evaluating, proposing, implementing and managing software and hardware solutions.
- Support highly skilled engineers working with advanced programming languages and algorithms
- Design server file share and application security across the enterprise
- Performs system software upgrades on PC’s and servers
- User Provisioning administration, including but not limited to, Windows account, Active Directory, Security Groups, Folder Access
- Email – user, distribution groups, security groups
- Cellphones
- Web/audio conferencing
- Ability to backup and restore servers
- Disaster Recovery Planning
- Assist remote users with connectivity issues
- Maintain IT documentation
Desired Skills
- Server configuration, application and upgrade support
- Scripting languages - PowerShell
- Basic programming skills
- Working knowledge of Microsoft SQL
- Networking skills – WAN/LAN, VLAN, Wireless, firewall, routing, switching technologies
- Group Policy
Qualifications
- CompTIA A+ Essentials certification
- Microsoft MTA IT Infrastructure certification minimum – MCSE preferred
- Bachelor’s degree or 5 years minimum experience
- Dell Hardware experience preferred
- Self-motivated, resourceful, independent working habits
- Proven analytical and problem-solving skills
- Passionate about technology and follows current trends.
- The desire to continually train and upgrade skills related to current and future technologies
General Requirements
- Good customer services skills.
- Must be able to work well within a team environment and adapt quickly to change
- Must be able to work in a fast-paced environment where multiple projects are being developed and deployed simultaneously
- Some after-hours support will be required.
- Ability to communicate clearly and professionally across multiple internal teams, external vendors, coordinate and prioritize tasks in a fast-paced diverse environment.