Fraud Investigative Analyst, Victory Capital InVest

About Victory Capital:

Victory Capital is a diversified global asset management firm and employs a next-generation business strategy that combines boutique investment qualities with the benefits of a fully integrated, centralized operating and distribution platform.

Victory Capital provides specialized investment strategies to institutions, intermediaries, retirement platforms and individual investors. With 11 autonomous Investment Franchises and a Solutions Business, Victory Capital offers a wide array of investment products and services, including mutual funds, ETFs, separately managed accounts, alternative investments, third-party ETF model strategies, collective investment trusts, private funds, a 529 Education Savings Plan and brokerage services.

Victory Capital is headquartered in San Antonio, Texas, with offices and investment professionals in the U.S. and around the world. To learn more please visit www.vcm.com or follow Victory Capital on Facebook, Twitter, and LinkedIn.

General Summary and Purpose:

Victory Capital Management is seeking a full-time Fraud Investigative Analyst responsible for providing an independent and objective approach to fraud prevention, detection, investigations, and analysis. The Fraud Investigative Analyst will minimize and prevent losses resulting from high-risk fraudulent transactions. This position will work under general supervision and demonstrate sound judgement and ability to review and investigate routine risk transactions or reports. The ideal candidate will take proactive measures to prevent losses through any of the following: analyzing and reviewing alerts flagged for suspicious account activity, performing investigations, restricting accounts, and properly reporting and categorizing activity that has created loss exposure. This position will operate in a team environment and may have customer contact as a key component of job responsibility. Also, may rely on effective relationships with internal business partners, external financial institutions, and law enforcement.

This position is 100% in-office, Monday through Friday.

You will report to the Manager, Victory Capital InVest.

You Will:

Provide an independent and objective approach to fraud prevention, detection, investigations, and analysis
Conduct root cause analysis on internal and external fraud investigations
Abide by all applicable laws and regulations, company policies, and department practices and procedures
Provide a high level of service to customers, victims and / or claimants fraud, internal partners, and external partners
Ability to track and monitor fraud trends and escalate to upper management
Review accounts flagged for account take over, identity theft, new application fraud, elderly fraud, and various other types of suspicious / fraudulent activity
Review and address Fraud alerts on time and with high quality
Conduct thorough investigations of suspected fraud and / or suspicious activity, create case reports / summaries and file Suspicious Activity Reports (SAR), as necessary
Develop and maintain partnerships with internal and external partners to continually improve and strengthen the fraud risk management program
Contribute to the ongoing evolution of fraud risk management policies & procedures
Assess current and new business processes to identify and enhance alerts to prevent fraudulent activity
Identify opportunities to enhance and / or develop new alerts and means to detect and prevent fraud
Additional responsibilities as requested – special projects, etc.

You Have:

Minimum 3 years of professional experience as a fraud detection analyst / investigator
Banking Fraud experience and working knowledge of ACH rules and regulations
Strong data analytics skills and ability to interpret data to identify trends
Experience conceptualizing and implementing fraud prevention policies and procedures.
Knowledge of account takeover, identity theft, synthetic-identity, first-person fraud, check fraud, elder financial exploitation, and various other types of fraudulent schemes and activities
Knowledge of fraud risk management strategies and principles
SAR writing experience
Ability to flex and adapt, adjust priorities, and change direction quickly
Attentive to details
Independent and self-motivated worker
Strong interpersonal skills
Demonstrate a strong work ethic and professional integrity
Strong oral and written communication skills
Strong organizational skills
Ability to collaborate and execute with all levels of the organization
Ability to execute with a sense of urgency
Ability to resolve complex issues
Must demonstrate experience in answering customer inquiries and providing a positive exceptional customer experience
Working knowledge of Microsoft Teams, Outlook, SharePoint, SalesForce, LexisNexis, GIACT and Genesys.

Preferred Skills and Experience:

5+ years professional experience as a fraud detection analyst / investigator, preferably at a financial institution
CFE and / or CFCS, CAFP, CAMS Certifications
Experience developing or participating in the development and / or enhancement of rules-based fraud detection scenarios

Our Benefits:

Victory Capital Management offers excellent Medical, Dental, Vision plans, Flexible PTO, Family Medical and Disability Leaves, Education Tuition Reimbursement and a 401k plan with a generous employer match.

Target Compensation:

The target base salary range for this position is $55,250 - $ $65,000.

Salaries are determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees, and certifications.

Victory Capital Management operates a pay-for-performance compensation philosophy and total compensation may vary based on role, location, department and individual performance.

Victory Capital Management’s total compensation package includes the opportunity for annual compensation bonuses and/or commissions and a generous benefits package.

We are committed to equal employment opportunity without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, height, weight, hair texture or a hairstyle historically associated with race to include braids, locks, or twists; or any other characteristic protected by applicable federal, state, or local laws and ordinances.

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Fraud Investigative Analyst