We have the opportunity for an Operational Risk Officer to join our Risk Department here at Tokio Marine Kiln. You will report to the Head of Enterprise Risk Management and will support the effective running of the risk management department, including the management of deadlines and forward planning for a strong risk identification, assessment and reporting process. You will manage TMK’s operational risk in line with the Group’s Risk Management Framework and will provide training throughout the business sharing best practice regarding all aspects of risk management.

This role includes responsibility for assisting the Head of Function in all the following areas:

Implementing and enhancing the operational risk framework
Establish and maintain strong relationships with operational teams (e.g., IT, Business Transformation, Procurement), serving as the primary point of contact to effectively communicate, collaborate, and influence these teams as needed.
Lead on operational risk analysis and risk events and the preparation of risk reporting
Providing second line challenge through involvement in stakeholder meetings, project boards and risk reviews
Conducting the ORSA process including the production of quarterly and annual reports.
Presentation of operational risk reporting to relevant Operations and Risk Committees.
Planning and conducting the quarterly Risk & Control Self-Assessment process.
Development and maintenance of the Risk Register. Ensuring that the Risk Register is accurate, up to date, holds risk data to the appropriate level of detail and is properly used in the business.
Support the management of incidents and root-cause analysis.
Conducting Special Risk Assessments on topics/ areas that present potential risk exposure to TMK.
Supporting Operational Resilience activities including development of the annual testing plan and participation in test scenario
Completing RMT aspects of regulatory returns including Statutory Reports & Accounts, Lloyd’s Oversight Principles and Head Office’s Control Self-Assessments.

The successful candidate will have extensive previous risk experience and knowledge of ERM. They will be educated to degree level or will hold an equivalent/appropriate professional qualification and will have strong knowledge of operational risk such as those linked to IT or project change. We are looking for someone who has excellent interpersonal and communication skills, who can lead discussion, problem solve make decisions.

The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy.

As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.

To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met. Please reach out to jay.lewis@tokiomarinekiln.com in confidence, to discuss any specific assistance or requirements that you have.

If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com.

If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply. You can also share this vacancy with your network using a number of social media platforms.

Tokio Marine Kiln Insurance Services Limited

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Operational Risk Officer