Voleon is a technology company that applies state-of-the-art machine-learning techniques to real-world problems in finance. For more than a decade, we have led our industry and worked at the frontier of applying machine learning to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future.

As a Systems Administrator, you will play a critical role in designing, deploying, and maintaining IT infrastructure across the firm, with a strong focus on desktop systems, corporate services, and office equipment. Your responsibilities will include help-desk support, ticket tracking, and endpoint management, ensuring seamless operations across Mac, Windows, and backend Linux environments. As a member of the Corp-IT team, you will support the growth of our software, research, and financial operations teams in a fast-paced, dynamic environment.

Your Team

We look for brilliant people with a passion for solving problems through innovation and engineering fundamentals. You’ll work in a collaborative environment that encourages creative thinking and efficient implementation. We embrace experimentation. You’ll work alongside experienced engineers recruited from leading technology companies and universities. You and your team will collaborate closely with top machine learning researchers.

Responsibilities

Provide high-quality user support for our US office and international employees.
Quickly and efficiently resolve issues on employee laptops (Mac and Windows OS).
Administer and maintain enterprise endpoint management/deployment suite.
Perform Windows server administration and Office 365 management.
Manage technical and hardware onboarding of new users (including creating user accounts, setting up new laptops, and required accessories).
Handle maintenance of US office conference rooms.
Route and respond to support tickets quickly and efficiently.
Take on special project work for our Systems and IT teams.

Requirements

Expert-level knowledge of Office 365 and Azure AD (including solid experience with Intune, SSO, and Security).
Strong knowledge and administration experience with Mac and iOS systems (ideally with Jamf Pro, and via the command line).
Strong knowledge in administration, maintenance, and troubleshooting of Windows Server (2016-2022) and Active Directory.
Familiarity with backup solutions (preferably Veeam).
Working knowledge of networking services and protocols: TCP/IP, DNS, DHCP, LDAP, SSH, SMTP.
Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
Strong communication and attention to detail.
Creative thinking and excellent problem-solving skills.
Customer-focused and service-oriented, with the ability to work in a team environment.
Able to work independently with little supervision.

Preferred Qualifications

Scripting in Python and/or Bash
Experience with Atlassian products (Jira/Confluence)
Familiarity with Ansible on Linux and Mac and/or Apple DEP and VPP
Experience in a Linux environment
Proclivity for open-source
LDAP and/or IAM solution sets
Systems infrastructure design
Project management

Compensation

The base salary for this position is $125,000 to $145,000 in the location(s) of this posting. Individual salaries are determined through a variety of factors, including, but not limited to, education, experience, knowledge, skills, and geography. Base salary does not include other forms of total compensation, such as bonus compensation and other benefits. Our benefits package includes medical, dental, and vision coverage, life and AD&D insurance, 20 days of paid time off, 9 sick days, and a 401(k) plan with a company match.

“Friends of Voleon” Candidate Referral Program

If you have a great candidate in mind for this role and would like to have the potential to earn $15,000 if your referred candidate is successfully hired and employed by The Voleon Group, please use this form to submit your referral. For more details regarding eligibility, terms and conditions please make sure to review the Voleon Referral Bonus Program.

Equal Opportunity Employer

The Voleon Group is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Vaccination Requirement

The Voleon Group has implemented a policy requiring all employees who will be entering our worksite, including new hires, to be fully vaccinated with the COVID-19 vaccine. This policy also applies to remote employees, as such employees will be asked to visit our offices from time to time. To the extent permitted by applicable law, proof of vaccination will be required as a condition of employment. This policy is part of Voleon’s ongoing efforts to ensure the safety and well-being of our employees and community, and to support public health efforts.

The Voleon Group

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Systems Administrator (Corporate IT)