At Systems Engineering, our mission is to enable the exceptional with our clients, employees, and the community.

Our Infrastructure Technicians work directly with our clients to design, implement, and maintain advanced technology solutions in Network Infrastructure including switching, routing, firewalls, and VOIP for small and medium sized businesses. We are seeking motivated problem solvers who are eager to gain hands-on experience with networking technologies. This role offers extensive training and career development, including job shadowing with senior engineers, company-paid training and certifications, and leadership development.

Responsibilities

Collaborate with Senior Engineers to plan, implement, manage, and troubleshoot network infrastructure.
Work with clients, vendors, and internal teams to achieve desired outcomes.
Apply Systems Engineering best practices to deliver consistent and effective solutions.
Stay updated with new technologies and continuously adapt to an evolving technology landscape.
Candidates must have reliable transportation and a clean driving record and be able to work outside normal business hours. *

*This position requires travel and onsite engagement in New England and has an on-call rotation, schedule will be determined with Supervisor.

Requirements

Demonstrate strong client service, communication, and interpersonal skills with a high level of professionalism.
Be a collaborative team player, driven to meet client needs.
Effective critical thinking, analytical, and problem-solving skills to achieve business solutions.
Strong organizational, multi-tasking, and time management skills, with the ability to adapt to changing priorities.
Technical certifications from the following vendors strongly preferred: Cisco (CCNA), CompTIA Network+, Fortinet (NSE 4-8)or willingness to obtain a CCNA or Fortinet NSE 4 certificate within 12 months of employment.

Our Benefits & Culture

Systems Engineering has three office locations: Our Portland, Maine office is located in the heart of the Old Port in downtown Portland positioned centrally to the waterfront, trails, parks, and restaurants. Our Pineland Farms Office is located at Durham Hall on the Pineland Farms Campus, New Gloucester, Maine. Our New Hampshire office is relocating from Manchester to the vibrant city of Nashua early next year.

Being 100% employee-owned, the employee-owners of Systems Engineering are its most valuable resources who have collectively made Systems Engineering a Best Places to Work Company in Mainefor over a decade. We pride ourselves on delivering great outcomes for our culture, clients, and our community by cultivating a culture focused on continuous learning, community impact, and Employee-Ownership.

In addition to a competitive salary, our benefits include:

Employee Ownership (Employee Stock Ownership Plan) – As an employee-owner, you directly contribute to the strategic direction, growth, workplace culture, and future of the company.
Employer 401k matching contributions.
Profit-Sharing.
Competitive medical, dental, life, and short & long-term disability insurance.
Paid Time Off starting with 17 days PTO, nine paid holidays, and two weeks paid parental leave.
Community Engagement benefits including (8) hours of paid community volunteer time & employer-charitable match.
Engaging wellness programs including onsite health coaching & onsite fitness facilities.
Career mobility and professional development, with employer-supported training, learning, and certification opportunities.
Dynamic, fun, and active community culture.
Business casual work attire.
Hybrid Workplace, which fosters collaboration, mentorship, and training & development opportunities across our organization.
Employer-provided parking at our office locations.

Due to the nature of our business and the requirements of ITAR regulations, this role may require access to controlled information and technology. Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process.

Systems Engineering values diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

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Infrastructure Network Technician