About the Role

About the Role
Customer Interactions tribe is looking for a Senior System/Cloud Engineer with a can-do attitude.
By joining our tribe, you will be in charge of delivering an effortless and frictionless customer journey for prospects and current customers, across their interactions with Swift while increasing their autonomy! We are on a mission to improve these end-to-end interactions and are therefore evolving our significant technology stack. Four years into our journey we are progressing with the consolidation and renewal of this technology.

What to Expect?

Manage day-to-day systems administration include the installation, configuration and maintenance of software platforms.
Ensure software platforms are upgraded with the latest software and security patches to optimize performance and availability, address vulnerabilities, and comply with security policies.
Define and implement solutions to address issues in the area of systems, applications, databases, or a combination thereof.
Ensure service continuity and user satisfaction by providing preventive maintenance, troubleshooting and quickly resolving issues.
Collaborate with network services, software engineering and testing teams to restore availability of services and/or identify root cause of issues.
Participate in system/network projects and enhancements by providing technical advice/solutions.
Propose and lead improvements on processes, procedures and/or tools; Drive automation.
Maintain comprehensive documentation of system configurations, procedures, and changes.
Manage deployment and release management activities.

What will make you successful?

Bachelor’s degree in Computer Engineering, Computer Science, IT, or equivalent.
Minimum 5 years of experience as a Cloud/System Engineer.
Solid experience with the installation, configuration and maintenance of operating systems such as Windows Server, Linux or Unix
Solid experience with virtualization, such as VMware vSphere, Hyper-v, VMWare WorkStation, VirtualBox
Knowledge in the field of network technologies (TCP/IP, DNS, DHCP, VPN) and security protocols
Familiar with authentication methods, data encryption, and also be able to use software tools for monitoring and detecting threats
Familiar with data backup and disaster recovery methods and tools
Experience in cloud platform, DevOps and CI/CD pipelines
Proficient in scripting language and automation tools

Certifications such as Red Hat Certified Engineer, CompTIA Server+ Certification, Oracle Linux System Administrator, VMware Certified Professional are highly desired

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.

SWIFT Support Services Malaysia

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Senior System/Cloud Engineer