Why RedZone?

Delivering on Promises:

We’re dependable, and we take pride in following through on what we say. When we commit to something, we get it done—no excuses. We value grit and tenacity, so if you’re someone who pushes through challenges and never gives up, you’ll fit right in. We value people who go the extra mile, are steady under pressure, and are team players who help solve problems.

Customers for Life:

We’re passionate about building long-term relationships with our clients. At RedZone, we focus on 360-degree care for our customers, meaning we address all their needs with a deep sense of empathy and customer focus. As a trusted advisor, you’ll sell clients what they need—not what we want to sell—and sometimes that means saying "no" if it’s the best choice for them. We believe in doing the right thing for our clients, no matter what. If you’re the type of person who takes pride in ensuring clients get the best possible solutions and support, you'll thrive here.

Batteries Included:

At RedZone, we believe in a positive mindset, energy, and enthusiasm. We’re open-minded and believe anything is possible—so if you approach challenges with an energetic, optimistic attitude, we want you on our team. We look for self-starters who believe in their potential and are motivated to achieve big results. If you have a “can-do” mentality and want to work in an environment that inspires you to bring your best self every day, this is the place for you.

Learning Organization:

At RedZone, your development matters. We are a learning organization, committed to personal and professional growth. If you’re someone who is always eager to learn, improve, and stay curious, you’ll feel right at home. We encourage intellectual curiosity and offer continuous learning opportunities to support your development. Whether you're building your technical expertise or developing new skills, we ensure you're always moving forward with a growth mindset.

The Role: Your Impact at RedZone As a Network Engineer II/III, you’ll play a critical role in providing advanced technical support, implementing scalable IT systems, and ensuring seamless network operations for our clients. You’ll tackle complex network challenges, serve as a trusted technical advisor, and drive IT project success. Your work will directly impact client efficiency by optimizing IT infrastructure and delivering lasting solutions.

This role is ideal for a passionate networking professional eager to collaborate with a high-performing team while taking on technical challenges that empower businesses through reliable and secure technology.

What You’ll Do:

Network Implementation & Troubleshooting:

Perform advanced troubleshooting, installation, configuration, and maintenance of network hardware (routers, firewalls, switches) and software.
Resolve complex network issues onsite and remotely for clients across Maryland, DC, and Virginia.

Client-Facing Expertise:

Serve as the primary technical advisor to clients, offering tailored solutions to optimize network performance and security.
Deliver exceptional customer service through clear communication and responsive support.

Collaboration & Knowledge Sharing:

Partner with internal teams, vendors, and clients to develop and implement IT solutions.
Share technical knowledge and mentor junior team members to strengthen the team’s expertise.

Documentation & Reporting:

Maintain detailed documentation of client environments, network configurations, and system changes.
Ensure systems and networks are properly monitored and tracked for continuous improvement.

Routine Audits & Monitoring:

Conduct regular system audits, performance checks, and compliance reporting.
Ensure networks run efficiently, securely, and with minimal downtime.

Position Requirements:

FOR CANDIDATES LIVING 30-45 MINUTES WITHIN THE ANNAPOLIS, MARYLAND AREA ONLY

Education & Certification:

College diploma or university degree in a related field and 2+ years equivalent work experience OR 3+ years of hands-on network engineering experience.
Relevant certifications (Cisco, Microsoft, VMware, etc.) are highly desirable.

Technical Expertise:

Experience in Managed Service Provider (MSP) or consulting environments preferred.
Proficiency in Microsoft networking (Active Directory, Group Policy, Exchange/Exchange Online, Windows Server OS).
Strong knowledge of networking protocols, routers, switches, firewalls, and servers.
Familiarity with network equipment from vendors such as HPE, Dell, Lenovo.
Experience with Microsoft 365/Azure, VMware, and remote monitoring tools (e.g., Kaseya).

Key Competencies:

Problem Solving: Analytical mindset for diagnosing, troubleshooting, and resolving technical issues.
Communication: Ability to explain technical concepts in clear, user-friendly language.
Customer Service: Build strong client relationships through trust and technical expertise.
Teamwork: Collaborative team player with a focus on shared goals.
Self-Starter: Capable of managing tasks independently in a fast-paced environment.

Additional Requirements:

Physical & Travel Requirements:

Valid U.S. driver’s license (in good standing).
Willingness to travel to client sites across Maryland, DC, and Virginia (own transportation required).
U.S. Citizen or Permanent Resident.

Work Conditions:

Availability for after-hours cutovers and system implementations.
Ability to handle hardware, tools, and peripherals.
Capacity to lift and transport moderately heavy equipment such as computers and servers.
Ability to sit and stand for extended periods while performing technical tasks.

Ready to Make an Impact? If you’re excited about leveraging your technical expertise to drive client success and eager to take on challenging network engineering tasks, apply today to join RedZone as a Network Engineer II/III!

If interested in joining our team, please send an email to Careers@redzonetech.net, include your resume and cover letter.

RedZone Technologies: IT and Infrastructure Security Services

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Network Engineer II/III